Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Brisbane's address of consequence

Rug Cleaning Hamilton,
from the Hill to
the Northshore

Hamilton has held Brisbane's best rugs since the riverside estates of the 1860s. We wash them accordingly: assessed with candour, bathed by hand at Yatala, and returned with every knot dry.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free collection, minutes from the Gateway
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Valued before priced

A considered quote for rugs of consequence

A serious rug deserves a figure reached by examination, not estimation. Ours is set after inspection and honoured without exception.

Free pickup and deliveryOne of our quickest runs, minutes off the Gateway
Inspected and quoted firstKnot count, dye and condition read before pricing
Hand washed, never machine scrubbedSilk and fine wool know no machines at Yatala
$20 off every extra rugThe study runner accompanies the salon piece and saves
48 hour re-wash guaranteeRaise anything inside two days for a second bath, free
What happens next
  1. 1
    The driver collects the rolled rugRolled at your Hamilton door, hill or riverside
  2. 2
    Inspection and an honest quoteExamined as it deserves, then one firm figure
  3. 3
    Hand washed at YatalaImmersed at correct pH, worked entirely by hand
  4. 4
    Home again in about 7 daysReturned dry through every knot
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Villas, wharves and very good rugs

Rug washing equal to Hamilton's standards

The suburb that collected rugs first

Hamilton has been Brisbane's address of consequence since the 1860s, when the papers described its riverside filling with fine villas and gentlemen's estates, and it liked the standing enough to run as its own town from 1904 until Greater Brisbane absorbed it in 1925. The suburb rises from the water to 68 metres at the crown of the hill, 3.4 square kilometres holding 8,922 residents at the 2021 census. Households that built formal rooms in the 1880s furnished them with rugs meant to outlast their owners, and a remarkable number of those pieces are still on the hill: Persian, Turkish and room-size wool of genuine value, joined now by the designer rugs of the Northshore apartments. Pieces of that calibre are what our 29 years have been spent on, and each is washed by hand. The suburb has been photographed for magazines since before magazines were glossy, and its rugs have quietly anchored those rooms the whole time.

A rug bought to outlive its owner should never meet a machine.

Two Hamiltons, one standard

The suburb runs two markets at once and we collect from both. On the hill: sandstone and timber mansions, Toorak House grandest among them since about 1865, with deep verandahs, formal lounges and inherited rugs whose provenance matters to their owners. Along the river: the Northshore precinct rising on the old wharf land, where designer pieces sit on concrete-slab floors behind glass. The two housing types age their rugs differently, still air and shade on the hill, sealed humidity in the towers, but the remedy is identical: honest assessment of what the rug is, then a hand wash matched to its fibre and dyes at Yatala, then complete drying before it comes home. The standard does not vary by postcode elevation.

River moisture and valuable fibre

River frontage keeps Hamilton's air moving, but it also keeps it moist, and the suburb's rooms hold that moisture in their own ways: hillside homes shade their windows under wide eaves and verandahs, while apartments seal the damp indoors with the climate control. Silk and wool absorb it all quietly, and moisture held in fine fibre dulls lustre, feeds mustiness and binds fine dust into the pile. Valuable rugs should not sit through years of that cycle unwashed. The full immersion bath at Yatala clears pile and foundation together, and controlled drying, checked before the rug travels, returns the piece dry through every layer of its construction. River light is famously kind to these interiors; river air is less sentimental. The bath settles the argument.

HamiltonAscotClayfieldAlbionand the riverside streets below the hill
Twelve services for the 4007

Rugs of real value get method, not machinery

Sandstone mansions on the hill, designer apartments on the river. Two markets, one standard of care, and it happens entirely by hand.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Hamilton

The complete service for the city's most serious rug population: dry soil released before water, full immersion hand washing at Yatala, measured drying, and a final groom before the short run back up Kingsford Smith Drive.

Formal rooms built around good rugs keep them beautiful and slowly bury them in fine dust that flattens colour years before anything looks dirty. Washing the whole construction returns the depth you paid for, and the figure that emerges from inspection is the figure the invoice repeats.

  • Serious rugs, serious method
  • Inspection quote, final quote
  • About a week, then home

Rug Washing Hamilton

Immersion washing built around silk, fine wool and viscose: the piece goes fully under, is worked by hand at the pH silk asks for, and rinsed until the water shows nothing.

A hand knotted rug of real value has exactly one correct wash, the one its makers designed it for. No rotary machines, no shortcuts, just water, chemistry and experienced hands, which is how our Yatala floor has operated for 29 years.

  • The wash the makers intended
  • Silk-safe pH throughout
  • No machine ever touches it
Most popular

Stain Removal

Champagne at the housewarming, espresso in the study, lily pollen off the sideboard flowers. Fibre and dye identification come before any treatment.

On silk and fine wool, the wrong chemical is not a setback, it is a scar. Every mark is tested against its own fibre before treatment, and the assessment gives you a candid forecast: complete removal, partial lift, or honest advice to leave well alone. On rugs of this value, the slow path is the only path.

  • Silk forgives no guesswork
  • Tested mark by mark
  • Candid forecasts only

Pet Stain and Odour

The apartment cavoodle and the antique rug share a floor, and accidents happen on the expensive square metres. Urine beds down in the foundation, beyond the range of retail products.

The residue must be flushed from the layer it occupies. Immersion carries clean water through the full construction, enzyme work finishes what the flush begins, and drying leaves no humidity trigger behind. Done in that order, the smell is gone rather than sleeping.

  • Flushed from the foundation
  • Enzymes complete the work
  • Gone, not sleeping

Odour Removal

River air is generous with moisture, and deep verandah rooms hold it. Over the years a rug quietly absorbs the house's whole atmosphere.

Wool and silk record every still, damp week at the base of the pile, and no ventilation reverses the recording. The full bath dissolves the accumulation and the rinse takes it away. Fine fibre holds scent longest and releases it only in the bath, and what returns smells of nothing, which is what luxury should smell like.

  • The atmosphere, erased
  • Recorded damp dissolved
  • Luxury smells of nothing

Rug Spot Cleaning

A single fresh mark on an otherwise immaculate piece is usually treatable in isolation: dye test, patient lift, invisible blend back into the pile.

On valuable rugs the discipline is surgical: smallest area, gentlest chemistry, earliest stop. Overworking a spot on viscose or silk is irreversible, so if local treatment cannot finish safely, you receive the full picture and the decision stays in your hands. The owner of a serious rug deserves that discipline as standard.

  • Surgical, not enthusiastic
  • Gentlest possible chemistry
  • Full picture, your decision

Rug Steam Cleaning

Extraction with hot water for the household's synthetic support cast: the media room piece, the balcony-adjacent runner. Never the fine rugs, ever.

Steam is the correct economy for synthetic construction and an act of vandalism near hand knotted silk, so the assessment enforces the boundary without exceptions. Where steam fits, it is quick and well priced; where it cannot go, the bath does the work and we tell you why.

  • Economy where it fits
  • A hard boundary at fine rugs
  • Explained, never assumed

Rug Dry Cleaning

Low moisture compound cleaning for antiques with fugitive dyes or fragile foundations. Hand worked in slow sections, water kept entirely away.

Some heirlooms declare through testing that immersion would be reckless, and we take the declaration seriously. Dry cleaning then operates inside the declared limits, standard intact, chosen on evidence and explained beforehand, because owners of antiques deserve the reasoning as well as the result. Silk-era dyes head this list. Provenance survives the process.

  • For the fugitive dyes
  • Slow hands, dry method
  • Evidence-led, always

Water Damage Restoration

A failed apartment sprinkler, a burst pipe in the ceiling, storm water across a terrace. For a valuable rug, the next few days decide everything.

Humidity gives mould a head start on soaked fibre, so speed is the whole strategy. Call immediately; at Yatala the rug is examined at once, stabilised and dried in correct sequence, with a frank valuation of prospects before any cost is incurred. Value concentrates risk, so we move quickest for the finest pieces.

  • Speed is the strategy
  • Stabilised in sequence
  • Frank prospects, then costs

Mould Rug Cleaning

Grey bloom on a rug stored between residences, or a stale patch where a cabinet shadows the floor. The colony's base is in the foundation.

Wiping mould moves it house to house across the pile. The antimicrobial bath destroys the colony outright and removes what sustained it, then through-drying withdraws the moisture required for any return. Early intervention usually means the rug comes back perfect. Apartments and hillside storerooms produce most of our cases.

  • Removed at the base
  • One antimicrobial procedure
  • Total recovery when early

Rug Moth Treatment

Moth larvae prosper in the undisturbed corners of formal rooms, under the credenza, behind the drapes, and fine wool is their preferred menu.

Every stage of the infestation ends in a single treatment, the wash clears all evidence from the pile, and the storage counsel that travels home safeguards the remainder of the collection. What has been damaged is documented and shown before any decision is asked of you. Formal rooms are prime territory, so check under furniture seasonally.

  • Every stage, simultaneously
  • Evidence fully washed out
  • The collection safeguarded

Stain Protection

A last invisible layer, applied when the wash is complete, that slows a spill's progress into silk or wool long enough for a napkin to intervene.

On an irreplaceable piece, the protectant buys the only thing money cannot otherwise purchase after a spill: time. Appearance and hand remain exactly as they were, and the next dinner party's accident becomes a napkin moment. For pieces this documented, prevention is simply good curatorship. Ask for it at booking.

  • Time, purchased in advance
  • Appearance unaltered
  • Napkin moments, not claims

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Gateway in minutes

Our Brisbane office, and where fine rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street is administration only. A Hamilton rug's actual destination is always the Yatala wash floor.

A short trip for a valuable passenger

Collected in Hamilton, washed at YatalaThe rug rides rolled in our van from your door, hill or riverside, to Unit 9/38 Computer Rd, Yatala QLD 4207. Its bath begins the day it arrives.
About 43 kilometres, our fastest inner-north legKingsford Smith Drive feeds the Gateway almost immediately, and the M1 does the rest down to Yatala. Thirty-five to forty-five minutes is typical away from peak.

Hamilton sits minutes from the Gateway ramps, which makes it one of the quickest collections on the inner-north day. The run carries the rug free both ways, and we call through your window as the schedule settles.

Three Hamilton stories

A hotel, a tower and a city of containers

The suburb's history runs from sandstone to shipping steel.

The hotel that named a suburb

Gustavus Hamilton's pub, built around 1865, became the district's compass point.

A suburb that grew from one trusted landmark understands what reputation is worth. Ours is 29 years of hand washing Brisbane's finest rugs, and we back every job with the 48-hour re-wash promise.

Toorak House

An 1865 sandstone mansion with a crenellated tower and a Premier in its history.

Houses like Toorak were furnished with rugs intended for the grandchildren. Hamilton still holds pieces of that calibre, and our assessment treats each one as the document of family history it is.

Eat Street Northshore

Around 180 shipping containers feeding Brisbane on the old wharves since 2013.

Eat Street proves this end of the suburb knows fast from good. Rug care divides the same way, and we only sell the good version: the full bath, the correct chemistry, the complete dry.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Hamilton

Rated 4.9 from 12 customersaround Hamilton, collected directly from our customers after every clean.

on 15 Nov 2022
A fresh hallway runner after the pet accident in Hamilton
The hallway runner needed more than a quick vacuum. The pet stains were the main worry, and they flushed the smell out instead of just masking it. The communication made the whole thing feel simple. The Hamilton pickup was handled well.
Sophie Watson
from Hamilton
on 21 Aug 2025
Non-toxic clean with no harsh smell in Hamilton
I finally booked the hallway runner from Hamilton after putting it off. I asked for a low-chemical approach for the hallway runner, and it came back fresh without that sharp cleaning smell.
Benjamin Lane
from Hamilton
on 26 Feb 2024
Easy pickup for our Persian rug in Hamilton
I was fairly fussy about this rug, mostly because the Persian rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the lounge.
Grace Lane
from Hamilton
on 28 Dec 2021
Old stains are much less obvious in Hamilton
The set-in marks on our lounge rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Hamilton pickup was handled well.
Ruby Doyle
from Hamilton
on 05 Jul 2023
Collection and return were well organised in Hamilton
The wool rug was too noticeable in the nursery to ignore any longer. After the full wash it felt soft underfoot and no longer had that old-room smell. The Hamilton pickup was handled well.
Chloe
from Hamilton
on 02 Nov 2021
Soft underfoot again in Hamilton
The pile on our wool rug had gone flat through the main walkway. After the immersion wash it feels soft underfoot again and looks much more alive. The Hamilton pickup was handled well.
Georgia Sharp
from Hamilton
on 02 Feb 2026
Friendly and professional in Hamilton
Getting the cotton rug sorted from Hamilton was easier than expected. Our cotton rug came back clean, soft and much better than before. I liked that the advice was honest before the work started.
Matilda Sharp
from Hamilton
on 10 Mar 2021
The Hamilton pickup was straightforward for our shag rug
The hallway shaggy rug looks brighter and feels cleaner now. Collection from Hamilton was easy and I did not have to chase updates.
Ella Scott
from Hamilton
on 02 May 2026
Pickup and return made it easy in Hamilton
I was hoping the wool rug still had a decent result left in it. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. It came back ready to put straight down. We are in Hamilton, so having it collected made the job much easier.
Tamara Hill
from Hamilton
on 14 Feb 2023
Traffic dirt sorted on our Afghan rug in Hamilton
Our Afghan rug had that stale, dusty feel through the pile. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. We are in Hamilton, so having it collected made the job much easier.
Daniel Shah
from Hamilton
on 31 Jan 2021
Easy pickup for our cowhide rug in Hamilton
Our Hamilton home felt ready for the cowhide rug to have a proper reset. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Hamilton pickup was handled well.
Lucy Bennett
from Hamilton
on 26 Jan 2024
Saved after the wine spill in Hamilton
The shaggy rug gets a lot of use in our nursery. The red wine stain was the whole reason we booked, and it has lifted far better than anything I tried at home. The Hamilton pickup was handled well.
Matthew Hill
from Hamilton
All customers

The hill's verdicts, then the full count

The cards above were left by Hamilton clients. The totals beneath cover every suburb we serve.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The inner-north riverside

Collected alongside Hamilton

These suburbs share Hamilton's scheduled day.

Good to know

Hamilton rug questions, answered with candour

What does it cost to clean a valuable rug in Hamilton?

It costs what the inspection says, and nothing different afterwards. Size, fibre, knot density and condition set the figure; the inner-north day includes both collection and return. Where a rug's value or condition argues against washing, you hear that advice free of charge instead.

Can you wash an antique Persian without risking the dyes?

Yes, because the dyes are tested before the decision is made. Stable colours proceed to a hand wash at matched pH; fugitive ones redirect the rug to the low moisture method. Either way no machine is involved at any stage, which is where the real risk to antique rugs lives.

A dog accident has left urine odour in our silk rug. Is silk salvageable?

Usually, with the correct order of operations. The residue sits in the foundation, so the immersion bath flushes it from below at a silk-safe pH, enzymes neutralise the rest, and complete drying removes the humidity trigger. Any dye movement is identified and discussed before work begins.

Do you collect from Ascot and Clayfield on the same day?

Yes, the inner-north schedule gathers Hamilton and its neighbours in one run. Households coordinating with relatives nearby share the van, and the booking takes $20 off all rugs but the first.

Do apartment rugs really need washing if nobody wears shoes inside?

They do, on a slower clock. Sealed towers trap humidity that settles into pile, and fine dust arrives regardless of footwear policy. By year three or four the base of a Northshore rug holds a surprising archive, and a full wash clears it before it dulls the colour for good.

We need a rug back before a scheduled photography shoot. Possible?

Yes. The 48-hour express covers immovable dates and carries its own pricing, while the standard service runs about a week. Both return the rug fully dry and groomed, which is precisely what a camera notices.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Scroll to Top