Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

The first upstream ford on the Maroochy

Rug Cleaning Yandina,
a Town Named for a
Crossing

The name means to cross water on foot, and it marks the exact ford that started this town. Things have been leaving here and coming back ever since, timber included, and a rug is no different.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Nambour corridor run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Given before it travels

The figure comes first, then the journey

Nothing leaves your house before you have the number. The driver reads the rug where it lies, gives you one figure covering the wash and both trips, and it holds regardless of what the bath turns out to need. Where the rug is not worth that, we say so and it stays where it is.

Free pickup and deliveryVillage centre streets or the acreage around them
Read, then quotedConstruction, backing and colour, in that order
Hand washed at YatalaFull immersion by hand, IICRC certified
$20 off every extra rugHeritage and everyday pieces on the one trip
free re-wash guaranteeNot right once the rug is back in the room? Ring inside 48 hours of delivery and we bath it again for nothing
What happens next
  1. 1
    Rolled and liftedFrom a verandah, a hallway or a shed
  2. 2
    Priced where it standsA single figure, taken from the rug itself
  3. 3
    Bathed at YatalaImmersed whole, rinsed until the water runs clear
  4. 4
    Home in about 7 daysFlat drying under control, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Surveyed 1870, the district's first town

Rug washing Yandina, at the corridor's own centre

The name is an instruction about the river

Yandina comes from the Kabi words yan dhinang, meaning to cross water by foot, and it refers directly to the first upstream ford over the Maroochy River. The whole town exists because of that crossing point. Gubbi Gubbi people occupied this country for more than 40,000 years before Daniel and Zachariah Skyring arrived with pastoral leases in the 1850s, and the town itself was surveyed in 1870 as the first township in the Maroochy district. All Saints' Anglican Church followed in 1880 and is the oldest church on the Sunshine Coast, and the Yandina Hotel opened in 1889. The locality covers 15.4 square kilometres nine kilometres north of Nambour, with Bridges, Ninderry, Cooloolabin, Maroochy River, Kulangoor and Parklands as neighbours.

The timber for one house here went down the river to a mill and came back by bullock wagon. Nobody thought that was an unreasonable amount of trouble to take over something worth keeping.

Heritage homesteads and working village housing, side by side

This is the Yandina and Eumundi corridor's central town rather than one of the acreage localities orbiting it, so the housing runs to a genuine mix. There are heritage homesteads, ordinary working village houses close to the centre, and newer building on the edges, and the population has climbed from 2,221 in 2011 to 2,371 in 2016 and 3,073 in 2021, which is acceleration rather than steady growth. The railway station still serves the North Coast line and the Bruce Highway bypass was completed in 1997, taking the through traffic out of the middle of town. Yandina State School opened as a provisional school in 1889 and became a state school in 1902. What comes out of these doors covers the full range, from inherited wool in an old house to a first rug in a new one, and each gets read on its own terms rather than by its address.

River flats hold damp longer than anyone expects

Sitting on the Maroochy River's own upstream ford, the same crossing that named the place, Yandina carries river-flat humidity right through the working village centre in the way its neighbours along this corridor do. Flat ground beside a river drains slowly and holds moisture in the soil for days after the surface looks dry, and the air above it follows suit. A rug in a house on that ground never gets a genuinely dry stretch to recover in, and the damage that does is slow, invisible and cumulative. It weakens fibre in the foundation, keeps any odour already present alive, and gives mould a start on the underside. Immersion lifts ground-in soil and trapped river humidity out of the base together, and the controlled drying room is what makes that improvement hold once the rug is back on the floor.

YandinaNorth ArmNinderryMaroochy Riverand the corridor roads running back toward Nambour
All twelve, for 4561

Twelve services, for the corridor's central town

Fifteen square kilometres on the Maroochy River's first upstream ford, with heritage homesteads, village housing and river-flat humidity throughout.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Yandina

The Maroochy district's first surveyed township, nine kilometres north of Nambour, still the working centre its acreage neighbours orbit.

Sending a rug away and getting it back properly is the entire proposition, and the reading at the house is where we decide whether that is honest advice. The piece is opened out, the foundation assessed for strength, then bathed in water deep enough to work through the knots and dried flat where the air is managed rather than left to a humid corridor.

  • Away, then properly back
  • Foundation assessed first
  • Air managed, not left to it

Rug Washing Yandina

Full hand immersion for household and heritage wool living on river flats where the ground stays wet long after the surface dries.

River-flat damp settles into the base of a rug and stays, and damp soil is not something a vacuum can lift, only dry dust is. It has to be dissolved and carried out, which needs water and enough of it to reach the foundation. On an older piece the dyes and backing get tested first, because an 1890s rug and a 2020s rug do not take the same wash.

  • Only dry dust lifts out
  • Dissolved, then carried out
  • Not the same wash
Most popular

Stain Removal

Wine and tea in a homestead front room, plus what a wet week on the flats leaves on a pair of boots.

River silt is the specific nuisance around here, fine enough to reach deep into a pile without leaving anything obvious and dulling a colour rather than marking it. That is why people live with it for years. Testing establishes what the fibre and the dye will take, the treatment follows that result rather than a script, and every mark gets an honest answer at the end.

  • It dulls rather than marks
  • People live with it for years
  • An honest answer at the end

Pet Stain and Odour

Dogs across paddocks and wet ground all day, and cats who have chosen a single corner of a single room to make their own.

The deposits build up over years on properties like these rather than arriving as one incident, and all of them end up in the backing rather than in the visible wool. That is why surface products keep failing. The bath reaches the backing and takes the whole deposit with it, enzymes then deal with the chemistry behind the smell, and a controlled dry means the wet season restarts nothing.

  • Years, not one incident
  • Why surface products fail
  • The wet season changes nothing

Odour Removal

The heavy note an old timber homestead takes on across a wet stretch, and the flat smell of a room closed up over a cold month.

The honest first step in an old house is working out whether the smell is in the wool or coming through it from the space underneath, because those are different jobs with different costs. Where it genuinely sits in the pile, washing removes the substance and the rinse takes it off the property. Nothing scented goes on afterwards, because perfume across damp wool is a worse result.

  • In the wool, or through it
  • Different jobs, different costs
  • Perfume across damp is worse

Rug Spot Cleaning

One fresh mark, on a rug that is otherwise fine, will often come out at the house with nothing needing to travel.

It is worth knowing that the rescue attempt causes most of the lasting damage. Hard pressure folds wool across its weave and it stays folded, so what remains visible afterwards is wider and paler than the original spill. We do the opposite, with a test, as little liquid as possible, the fibre combed back into direction, and a plain answer on whether the bath is required.

  • The rescue causes the damage
  • Wider and paler than the spill
  • A plain answer on the bath

Rug Steam Cleaning

Hot water extraction for the synthetics a village or acreage house depends on: door matting, hall runners and machine-made floor pieces.

Matting and machine-made rugs take heat and extraction easily and are back down the same day, which suits a property where boots come through a back door constantly. Hand knotted wool is where it should not go, because the method acts on the knots instead of the soil, and that damage only becomes visible after it has happened several times. Construction settles the route.

  • Boots through a back door
  • Back down the same day
  • Visible after several times

Rug Dry Cleaning

The near-dry route, kept for heritage pieces whose colours were set before fixing was reliable and for backings that river damp has weakened.

A town this old holds rugs older still, and a foundation that has spent a century over river-flat ground is often far weaker than the pile above it suggests. We wet a small area on the reverse and watch for a minute, which answers the question outright. Where a colour shifts at all, the piece is worked dry in sections, since a bleed cannot be undone later.

  • Older town, older rugs
  • A minute answers it outright
  • A bleed cannot be undone

Water Damage Restoration

A hot water service failing, river-flat storm water arriving at a low door, or old plumbing under a homestead floor letting go.

On flat river ground, storm water tends to arrive and then sit rather than run away, which means longer exposure than most houses face. Ring immediately and describe the source accurately, because clean, storm and drain water carry three different risk levels. No assessment happens while the rug is saturated, and the position reaches you before any charge does.

  • It arrives and then sits
  • Describe the source accurately
  • The position reaches you first

Mould Rug Cleaning

A rug in a shaded room of an old homestead, or the underside of a piece that has held the same spot through several wet seasons.

Ground that stays wet under a house is the usual cause on the flats, and the growth begins on the face nobody inspects, so it is thoroughly established before anything appears on top. The bath is treated so what is alive and the residue beneath it leave together with the water, and the drying room then removes the humidity in the weave that it depends on entirely.

  • It begins where nobody looks
  • Both leave with the water
  • The humidity it depends on

Rug Moth Treatment

The rug in danger is the stored one, and a homestead has a linen press, a wardrobe base and rooms that go unopened for months.

Old wool, dark cupboards and nobody looking is the whole formula, and a house that has been in one family for generations usually has a rolled piece somewhere fitting all three. The treatment travels in the wash water rather than sitting on a surface, so it reaches inside the knots. What was really lost becomes countable only once the rinse has removed the loose fibre.

  • Old wool and nobody looking
  • Inside the knots, not on top
  • Countable once the rinse is done

Stain Protection

At the end of the wash there is a clear finish on offer, and declining it is perfectly reasonable. A busy back door is the argument for it.

This buys seconds and nothing more, which is worth stating clearly. A spill holds on the wool tips rather than sinking straight through, so somebody in the room has time to reach a towel. Somebody in the next paddock does not, and the result is then identical to no finish at all. Handle, sheen and colour come back completely unchanged.

  • It buys seconds, no more
  • Only if somebody is there
  • Completely unchanged

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
A listing, one washing floor

Our Sunshine Coast office, and where the bath actually is

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

Our Sunshine Coast presence includes nowhere to call in. The listing sets out the ground we cover, the driver comes to the house, and the entire wash takes place at Yatala.

The trip a Yandina rug makes

One floor, no exceptionsEverything the corridor run picks up is bathed at Unit 9/38 Computer Rd, Yatala QLD 4207.
Around an hour and fifty fiveSouth through the corridor to the Bruce Highway, then the motorway, 150 to 155 kilometres.

You are not charged for the travelling and you do not wait around for it either. Yandina goes on the Nambour corridor run with North Arm and Ninderry, and the window is confirmed once the day's sequence is fixed.

Three Yandina facts

A ford, a homestead built from travelled timber, and the district's first town

The corridor's working centre, named for the crossing that made it possible.

Named for a place to cross the river on foot

Yandina comes from the Kabi words yan dhinang, meaning to cross water by foot, referring directly to the first upstream ford over the Maroochy River, the crossing that gave the district its start.

A town named for the exact place people once crossed the water on foot is about as practical as naming gets, and practical is how we describe what a rug actually needs.

Koongalba, built from timber that made a round trip

Koongalba, meaning place of clean water, was built in 1894 for John Anthony Low, whose father James Low helped develop Yandina's early timber industry. The timber was floated down the Maroochy River to William Pettigrew's sawmill and returned by bullock wagon to build the house.

Sending something away to be worked on properly and bringing it back is the whole of our service, so a house built exactly that way is a story we were always going to tell.

The corridor's centre, growing faster than its neighbours

Yandina's population went from 2,221 in 2011 to 2,371 in 2016 and 3,073 in 2021, genuine and accelerating growth for the corridor's central town.

A central town growing faster than the acreage around it produces heritage rugs and brand new ones on the same collection morning, and both are read the same way.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Yandina

Rated 4.9 ★ from 8 customersaround Yandina, collected directly from our customers after every clean.

on 31 Dec 2020
No need to move the rug ourselves for our sheepskin rug
I had tried spot cleaning the sheepskin rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Yandina pickup was handled well.
William Hansen
from Yandina
on 20 May 2021
Ready before guests in Yandina
We had a party spill and needed the art silk rug sorted quickly. The quick turnaround took pressure off the week. Once the rug came back, we could finally use the room properly again.
Eliza Price
from Yandina
on 19 Nov 2024
Simple booking for a bulky rug
Sending the shaggy rug away from Yandina felt easier than trying to clean it myself. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Yandina pickup was handled well.
Henry Wallace
from Yandina
on 22 Feb 2025
Family room rug ready to use again in Yandina
I wanted a proper clean, not another quick spray, mostly because the silk rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the family room. The Yandina pickup was handled well.
Melissa Wilson
from Yandina
on 04 Apr 2022
Easy rug collection in Yandina
We had traffic marks and needed the Persian rug sorted quickly. For the traffic marks, it was more than I could manage at home.
Bella Nguyen
from Yandina
on 19 Apr 2025
Simple booking for a bulky rug in Yandina
Our dog had one accident on the wool rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Yandina pickup was handled well.
Tara Simpson
from Yandina
on 03 Aug 2024
Easy pickup for our rug in Yandina
I wanted a cleaner result without the rug feeling overworked from our Yandina home. After the full wash it felt fresher underfoot and no longer had that old-room smell. The Yandina pickup was handled well.
Fiona McDonald
from Yandina
on 18 Oct 2022
Fresh after humidity in Yandina
I noticed the storage smell on the hallway runner and did not want to put it back inside. Pickup and return were easy, which helped because I did not want it in the car. It came back smelling fresh and dry. There is still a faint mark in daylight, but I was told that might happen.
Grace Spencer
from Yandina
All customers

Yandina cards, then every other suburb

The cards above came from Yandina addresses. The larger figure spans everywhere we collect.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Nambour corridor run

Collected alongside Yandina

Each of these shares the same scheduled day.

Good to know

Yandina questions, answered plainly

Ours is an old rug in an old house. Do you handle heritage pieces?

Regularly, and they are read more carefully than anything else. An older rug often has less stable dyes and a weaker foundation than a modern one, so the checks come before any water is involved. Where a piece should not be immersed we say so and offer the low moisture route instead rather than finding out the expensive way.

How do you price a rug from Yandina?

From the rug in front of us at the house. Construction, size and current condition settle one figure, both driver trips are already counted inside it, and nothing is added once the work starts. Where a piece is honestly not worth the cost, that is what you are told rather than a quote.

Does being on the river flats actually matter for a rug?

It does. Flat ground beside a river holds moisture for days after the surface looks dry, and the air over it does the same, so a rug here rarely gets a properly dry stretch. That damp lives in the foundation rather than on the face, which is why it goes unnoticed and why only a full bath deals with it.

The dog has urinated on the wool and it comes back every wet week. Why?

Because the deposit is in the backing and the wet week rewets it. Urine goes through the pile in seconds and sets underneath, out of range of anything sprayed on top, and river-flat damp here is enough to release the odour again and again. Only a bath gets down to that layer and takes the urine with it, enzymes clear the chemistry afterwards, and a controlled dry stops the whole thing recurring.

Do you collect at North Arm, Ninderry and Maroochy River too?

Yes, all three are on the same corridor morning, along with Bridges, Kulangoor and Nambour. Because the acreage localities around this town are spread out, it is worth sending everything together rather than one piece at a time. Every rug after the first has $20 off.

How long is the rug away for?

Usually 7 days, collection to delivery. Where that is too long there is a 48-hour express service carrying an additional charge. Ask about it during the first call rather than afterwards, because the whole corridor is covered on one scheduled day rather than on request.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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