Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Leafy blocks on the city's far edge

Rug Cleaning Ellen Grove
for the Leafy-Acre
Blocks

Acreage rugs carry a load all their own: ground-in dust, shed grit and the dog's daily rounds. The van collects them rolled from your gate, the Yatala bath flushes the foundation, and they come home dry.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free gate-side pickup with the south-west loop
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Straight talk, set figure

An honest figure for hard-working acreage rugs

We tell you plainly if a rug is past saving, and when it is worth the work, the inspection sets one figure that stays set.

Free pickup and deliveryCollected at the gate on the south-west loop
Inspected and quoted firstGround-in load assessed before the number exists
Hand washed, never machine scrubbedThe full Yatala bath for acreage dust
$20 off every extra rugThe shed runner rides cheaper beside the lounge rug
free re-wash guaranteeSpeak up within two days and the bath runs a second time free
What happens next
  1. 1
    The driver collects the rolled rugFrom your Ellen Grove gate, rolled and ready
  2. 2
    Inspection and an honest quoteThe true load assessed, one figure set
  3. 3
    Hand washed at YatalaImmersed whole, worked by hand
  4. 4
    Home again in about 7 daysBack out the Centenary, dry to the base
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Named for a girl by the creek

Rug cleaning that suits Ellen Grove's pace

A suburb that kept its trees and its space

Ellen Grove is a small leafy suburb of 3.4 square kilometres on the city's far south-west edge, 23.9 kilometres from the CBD, home to 3,586 residents at the 2021 census. It is unusual for this corridor: the first subdivision, around 1959, cut the land into blocks of two to four acres with no services connected, and buyers came anyway. That small-acreage character still defines the older streets, all sheds, trees and space, while newer estate housing arrived after the boundaries were extended in 2009. There is no school inside the suburb itself; families use Carole Park State School over in Wacol and the Forest Lake schools next door. What the suburb does have is rugs earning their keep daily, and our van knows every gate. Premier Rug Cleaning has serviced acreage like this for 29 years. The blocks are big, the dogs are busy, and the rugs earn their washes.

Acreage grows good dogs and dusty rugs, and we exist for the second half of that.

Ellen, the grove and the map that caught up

The name records a childhood. Ellen Dabing was the daughter of R.P. Spinks, who owned the original land here, and she remembered playing with local Aboriginal children in a grove of trees on the bank of Bullockhead Creek. When housing arrived, the residents made the memory official: the Ellen Grove Progress Association lobbied for the name and it was gazetted in 1962. The Spinks family shaped the ground twice over, because Raymond Percy Spinks, a self-made Brisbane businessman, developed a 500 acre holding here into the leafy blocks that still define the place. The map took its time honouring him: the little streamlet crossing Roxwell Street was only gazetted as Spinks Creek in 2013, half a century after his streets went in. Fifty years between the streets and the creek's name is very Ellen Grove: unhurried, and worth the wait.

What the bush edge and the blocks put into a rug

Creek-line country on the city's edge feeds a rug steadily: fine dust off the acreage in the dry months, pollen off the tree lines each spring, and storm-season humidity to bind the whole mixture into the pile. The result is a distinctive acreage load, ground-in grit seated at the base of the rug where vacuuming has never once reached it. The full immersion bath at Yatala is built for exactly that problem: the foundation is flushed through, the rinse carries the years away, and the drying room's sign-off requires a backing with no moisture left in it. We batch Ellen Grove with the Forest Lake run, so the pickup days come around reliably.

Ellen GroveForest LakeInalaRichlandsand the acreage lanes off the Centenary
The full dozen for the 4078's green end

Ground-in dust needs more than a vacuum

Two-acre blocks, sheds, dogs and big practical rugs. Every service here answers something an acreage household actually deals with.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Ellen Grove

The whole job for the leafy blocks: dry grit beaten loose before any water, the complete Yatala immersion bath, drying carried right through, then a groom before the trip back out the Centenary.

Acreage rugs collect dirt from three fronts at once, the yard, the shed and the dog, and the load compacts at the base where surface cleaning has never been. Washing the entire construction is the only genuine reset, the inspection prices it once, and the gate sees the rug again in about a week. Two-acre optimism meets its match in our tubs.

  • Three-direction dirt, cleared
  • Priced once, at inspection
  • About a week away

Rug Washing Ellen Grove

Total submersion for the acreage workhorses: the whole rug goes down into the water, hands run the chemistry its wool or synthetic calls for, and the rinse repeats until it comes away carrying nothing.

The dust of a two-acre block is fine, mineral and persistent, and it grips fibre in a way household dirt does not. Only the bath breaks that grip. Ours has been running at Yatala for 29 years, and acreage rugs are among its most satisfying transformations. The shed can keep its secrets; the rug gives them all up.

  • Mineral dust, broken loose
  • Hand worked, fibre-matched
  • A satisfying transformation
Most popular

Stain Removal

Red soil off work boots, a smear from the shed, cordial from the grandkids' weekend. Naming the mark and its fibre comes first, always, because acreage stains are a genre of their own.

Country marks need matched chemistry, and guessing sets them for good. We test each one on the rug it lives in, treat to what the test allows, and give you the honest ledger of what removes, what fades and what stays. The ledger has never needed embellishing.

  • Country marks, matched
  • Tested on the rug itself
  • The honest ledger given

Pet Stain and Odour

Acreage dogs live large and nap indoors, and the loungeroom rug hosts the results. What soaks in keeps travelling downward until the foundation stops it, far past any spray's reach.

Nothing applied from the top reaches the layer that matters. The full bath rinses the foundation through, enzyme treatment breaks the residue apart, and thorough drying strips out the dampness a wet week would otherwise exploit. Half-fixes are not in the catalogue out here.

  • The foundation rinsed through
  • Enzymes break it apart
  • Total, or not a fix

Odour Removal

The mixed note an acreage rug builds up: yard dust, dog, wood smoke in winter, and creek-line damp in summer, all seated low in the pile.

Airing a rug over the fence line moves the smell around the yard without touching its source. The bath dissolves years of build-up where it actually sits, the rinse carries the whole account away, and the rug comes back to the house with nothing left to say. Fence-line air freshening is now optional.

  • The source dissolved out
  • Carried off for good
  • Nothing left to notice

Rug Spot Cleaning

One mishap on a rug that is otherwise going fine usually needs only contained attention: the dye gets patch-checked, the mark comes away slowly, the spot is groomed flush again.

Proportion is the discipline: rub hard and a mark becomes a patch, so the work stays tight and the testing constant. Should a contained repair fall short of safe, the full bath gets offered with the facts beside it, and the call is made at your kitchen table, not ours. Gates make good places for honest decisions.

  • Tight, patient treatment
  • Stopped before risk
  • Decided at your gate

Rug Steam Cleaning

The steam option, offered on machine made synthetics: the shed-step runner, the verandah mat, the practical piece by the laundry door.

Steam is fair value on the right construction and forbidden on wool here, so assessment settles the route before booking does. Acreage households usually own both kinds, and each rug on the load is dispatched down its own correct path, with the workhorse mats often qualifying for the quicker lane.

  • Fair value, right rugs
  • Settled at assessment
  • Each rug its own path

Rug Dry Cleaning

Compound cleaning at low moisture, held for the pieces whose tests refuse water: unstable colours, brittle farmhouse-era foundations, weaves gone fragile with age and sun.

When testing warns against the bath, the method changes and the standard does not. Compound cleaning works by hand in measured sections inside what the rug can bear, the farmhouse-era pieces get the gentlest run on the floor, and the wet-or-dry ruling belongs to the evidence alone.

  • Method changes, standard stays
  • Measured hand sections
  • Evidence holds the ruling

Water Damage Restoration

A burst tank fitting, storm water across the slab, the flood line off the creek. A soaked rug's chances shrink with every waiting day.

Queensland humidity gives mould a running start on soaked wool, which is why the phone call on the day beats the phone call in the week. Once the piece lands on the floor it is checked immediately, dried in proper order, and its chances are given to you straight before a dollar moves. Acreage distances make the batching matter.

  • The same-day call saves
  • Dried in correct order
  • Prospects stated plainly

Mould Rug Cleaning

Grey growth on a rug stored in the shed through the wet, or a stale corner where furniture never moves. The anchor is in the foundation.

Wiping mould relocates spores and settles nothing beneath. The antimicrobial cycle destroys the growth, starves what would remain, and drying then locks the door on the dampness a comeback would need. Sheds are the usual suspects on acreage, so tell us the storage story when you book and we will check twice.

  • Colony and food, removed
  • The antimicrobial bath
  • Second attempts starved

Rug Moth Treatment

Moths love quiet wool, and a spare rug rolled in a shed corner is the quietest wool there is. Months pass before anyone sees the damage.

The treatment shuts the whole life cycle down in one round, the wash then hauls every egg, grub and leaving off the property for good, and the storage guidance heading home keeps the remaining wool off the menu. Whatever has already been chewed is shown to you exactly as we found it, with nothing padded either way.

  • The cycle closed whole
  • Emptied in the wash
  • Shown without softening

Stain Protection

A protective film, invisible in service, applied at the very end so the next spill idles at the surface until a rag settles the question.

On a rug that meets boots, paws and the occasional engine part, the protectant works for its keep daily. The pile looks and feels exactly as before, the coat renews with every wash, and most future accidents finish as a wipe at the gate rather than a second booking.

  • Works for its keep
  • Looks and feels the same
  • A wipe, not a booking

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Out the Logan, down the M1

Our Brisbane office, and where the acreage dust goes to drown

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street does the phones and the quotes. The washing itself belongs to Yatala, tub and all.

From the gate to the bath

Collected in Ellen Grove, washed at YatalaThe rolled rug leaves your gate aboard our van and next touches ground at Unit 9/38 Computer Rd, Yatala QLD 4207.
About 44 kilometres via three motorwaysThe Logan Motorway from the suburb's southern edge, across to the Gateway, then the M1 south. Thirty-five to forty minutes most days.

Ellen Grove is batched with the Forest Lake loop, which keeps the long drive costless in both directions and the pickup days dependable. We ring the window through when the loop's day is settled.

Three grove stories

A girl, a developer and a late-named creek

Small suburb, patient history.

Ellen and her grove

The suburb is named for a girl who played in the trees on Bullockhead Creek.

A suburb named for a childhood memory suits rugs well, since a family rug holds twenty years of its own. The bath at Yatala clears the dirt and leaves the memories where they belong.

The 500 acres of leafy blocks

Developer Raymond Spinks cut the land into the acreage lots that still define the suburb.

Acreage rugs carry a particular dirt: fine dust ground into the base of the pile. Immersion washing is the only clean that reaches that depth, and collection from the gate costs nothing.

Spinks Creek, named in 2013

The little creek through the suburb waited decades for its official name.

Local knowledge takes time to earn, and ours is 29 years deep: we know precisely what acreage-block dust does to wool, and precisely how the bath gets it out.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Ellen Grove

Rated 4.8 ★ from 8 customersaround Ellen Grove, collected directly from our customers after every clean.

on 18 May 2024
Mould smell sorted in Ellen Grove
I noticed the damp smell on the lounge rug and did not want to put it back inside. They were practical about what marks might remain. It now smells clean without a strong deodoriser smell.
Annette Porter
from Ellen Grove
on 25 May 2026
Easy pickup for our sheepskin rug in Ellen Grove
I had tried spot cleaning the sheepskin rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Ellen Grove pickup was handled well.
Luke Shah
from Ellen Grove
on 13 Jan 2022
Easy pickup for our wool rug in Ellen Grove
We had put this off for ages, mostly because the wool rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the front room. Collection from Ellen Grove was simple.
Monique Black
from Ellen Grove
on 26 Feb 2025
A fresh hand-knotted rug after the pet accident in Ellen Grove
Our dog had one accident on the hand-knotted rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Ellen Grove pickup was handled well.
Andrew Barker
from Ellen Grove
on 17 Aug 2020
Pet odour treated in Ellen Grove
We booked because the one sharp odour patch on the Persian rug was too strong for home cleaning. The backing was checked properly, which mattered because the smell was not just on the surface. The rug feels fresh, and the dog has stopped sniffing that corner.
Fiona Bell
from Ellen Grove
on 12 Apr 2026
The return was easy to organise in Ellen Grove
The wool rug had reached the point where spot cleaning was not enough. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. I would use them again without overthinking it. The Ellen Grove pickup was handled well.
Kirsty Singh
from Ellen Grove
on 09 May 2025
Red soil handled in Ellen Grove
Our machine-made rug had picked up red soil from shoes and the garden. The pickup service was handy because the rug was too bulky for my car. It is a much better result than I managed at home. The main issue did not fully disappear, which they had warned me about.
Scott Brooks
from Ellen Grove
on 23 Feb 2025
A practical clean for our shag rug in Ellen Grove
I wanted the shaggy rug handled carefully, not rushed through. The shaggy rug came back fresher, softer and ready to use again in the front room. It was an easy result to be happy with.
Callum Fletcher
from Ellen Grove
All customers

The grove's word, then everyone's

Cards above come from Ellen Grove properties. The totals beneath belong to the whole map.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The south-west loop

Neighbours on Ellen Grove's run

One batched loop serves this corner of the city.

Good to know

Ellen Grove rug questions, gate-side answers

How is rug cleaning priced out in Ellen Grove?

By the rug, read at your gate and priced at inspection: size, fibre, condition and the true depth of the ground-in load. That figure is final, the loop moves the rug without a transport fee, and a piece past saving gets named before any work is agreed to.

The dog has been using the corner of the rug for months. Fixable?

Nearly always. Months of accidents have loaded the rug's base, and that depth is why the sprays kept losing. The bath rinses that layer from underneath, enzymes finish the neutralising, and drying denies the wet season anything to reactivate. Dye consequences get named at assessment.

Do you collect from Forest Lake and Inala on the same day?

Yes, Ellen Grove shares the batched loop, which is what keeps the run free and the calendar steady. Neighbouring properties fill the van together often, and each rug following the first is $20 off on the booking.

Our rug never looks clean no matter how much we vacuum. Why?

Because the dirt that matters is not where the vacuum works. Acreage dust grinds to the base of the pile and binds there with humidity, dulling the colour from below. A full immersion wash flushes the foundation, and the difference when it comes home tends to surprise people.

Can a rug from the shed be saved after years of storage?

Often, and we check honestly first. Stored rugs risk mould and moth, so the assessment looks for both before anything is promised. If the piece is sound, the bath and the drying room bring it back; if it is not, you hear that for free.

What if we need a rug back faster than the usual week?

The 48-hour express covers genuine deadlines at additional cost, while the usual pace is around seven days. Both finish identically: a rug delivered back through the gate dry to its base.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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