Turkish Rug Cleaning BrisbaneTurkish Rug Cleaning across Brisbane, SE QLD and Northern NSW. Free pickup, gentle hand-wash, never treated like a carpet

Your Turkish rug back on the Brisbane floor smelling fresh and neutral, the stale storage smell gone and the colours cleaner, ready to lay down straight away.

  • Free pickup and delivery from your Brisbane door, or drop it in to us yourself
  • Hand-washed by fibre, never steamed, never run through a carpet machine
  • 4.9 rating from 8,550 reviews across 29 years of rug-only work
  • IICRC-certified, fully insured, with your exact rug tagged and returned to you
Prefer to talk? Call 1800 655 949 · 8:30am to 4:30pm
Our vans are in Brisbane on set days each week. Book to catch this week’s run.
Rated 4.9 · 8,550 customer reviews

Get your free quote

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: not happy with how your rug comes back? Tell us within 7 days and we’ll wash it again, free. In addition to your rights under Australian Consumer Law.

Rated 4.9 IICRC certified 7-day re-wash guarantee
IICRC Certified FirmIICRC Certified Firm
4.9
Rated 4.9 stars8,550 customer reviews
7-day
Re-wash guaranteefree, no quibble
Fully InsuredFully Insured
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Rug specialists, not carpet cleaners

Most cleaners treat every rug the same, and that is exactly how a Turkish rug gets ruined

You pulled the rug out of storage and it smelled too stale for the house, or a pet got to it, or a tea spill got worse the moment you rubbed it with a towel. The instinct is to call whoever does the carpets. But a carpet-cleaner steam pass only freshens the surface for a fortnight, and the deeper fear is worse: hand a hand-knotted piece to the wrong person and the hot blast and harsh chemistry built for synthetic broadloom set the dyes running and dry the wool out. You do not get a clean rug back. You get a damaged one you can never rebuy.

 
In-home / van clean
Premier facility wash
Where it is cleaned
Sprayed where it lies, in your home
Full immersion bath at our facility
Water and drying
Left damp in the pile for days
Controlled rinse, dried with airflow
Dye and shrinkage
Heat and over-wetting risk both
Dye-tested and controlled, no shrinkage
Pet urine in the backing
Surface spray never reaches it
Immersion reaches the whole rug
The risk

A carpet cleaner with a van can ruin a fine rug

One-size-fits-all carpet machines are the number one cause of rug damage. Here is exactly what goes wrong.

Fringes frayed and unravelledAggressive brushing and machine agitation chew through hand-knotted fringes and edge binding. Once those knots let go they unravel further every time the rug is walked on, and re-fringing costs more than the wash.
Dyes bleed red into the ivorySkip the dye test and the natural reds and blues bleed into the pale field the moment they hit uncontrolled hot water. That migration sets as it dries and cannot be reversed.
Over-wetting shrinks and felts the woolDrowned in water and left to dry slow and uneven, wool shrinks, ripples and felts into a stiff, scratchy board. The rug never lies flat in the lounge again.
Lost, swapped or back smelling like steamOff-site with no chain of custody, rugs get mixed up and you get someone else's back. Or it returns from a quick in-home steam pass and within a fortnight in Brisbane humidity the musty smell is back.

Don't risk a one-size-fits-all clean on a rug you love

Get my free quote
“The loose fringe was the reason we sent the Turkish rug from Brisbane. The team explained the repair options before doing the work. The result made the Turkish rug feel part of the room again.”
Jaya Bennett · Brisbane · customer review
Real wash, our facility
The Premier difference

Specialist care, not a quick spray

Your rug is collected and brought to our dedicated washing facility, where it is hand-assessed and cleaned by fibre, then dried under control. A deep, safe clean that protects the rug you love, backed by 29 years and a 7-day free re-wash guarantee.

Why Premier

Built to protect your rug

Hand-washed by fibre, never a carpet machine

Every rug is washed by hand, never fed through an automated carpet machine and never steamed. We read wool from silk and wash cool and gentle to suit your fibre, so it is a controlled wash, never a hot blast.

Your exact rug back, tagged at pickup

We tag your rug at collection and keep a documented chain of custody right through the wash at our dedicated Yatala facility. You get your exact rug returned, dried flat in a controlled room, not a rushed one swapped from a pile.

Dye-tested first, honest assessment up front

We identify the fibre and colourfastness-test every dye before any water touches a handmade rug, then give you a clear quote and an honest answer on whether the clean is worth it. No stain, urine or fringe fees sprung on you afterwards.

29 years, IICRC-certified, 4.9 from 8,550 reviews

We have washed rugs only, never carpets, for 29 years, with a 4.9 rating from 8,550 reviews. Fully insured, non-toxic and pet and child safe, finished with a 7-day free re-wash on top of your Consumer Law rights.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at a time that suits you, at no charge
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door at a time that suits you, fresh, fully dry and ready to walk on
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request.

0 yrs
Specialist experience
7-Day
Standard turnaround, 48hr on request
Free
Pickup & delivery
100%
Insured & guaranteed
What we clean & repair

One specialist for every kind of rug

From hand-knotted heirlooms to everyday wool, plus odour, stain, protection and repair work, all under one roof.

Persian & Oriental

Hand-knotted heirlooms, dye-tested and gently immersion-washed to protect natural fibres and colours.

Wool & Silk

Fibre-correct, lanolin-safe washing that cleans deeply without stripping or felting delicate pile.

Mould & Odour

Deep treatment that reaches the backing to clear musty smells, damp and mould at the source.

Pet Stains & Urine

Full-immersion removal that lifts odour and staining from the whole rug, not just the surface.

Stain Protection

An optional fibre guard applied after washing to help your rug resist spills and stay cleaner longer.

Repairs & Fringing

Edges re-bound, fringes restored and moth or wear damage repaired by experienced hands.

A friendly Premier Rug Cleaning technician in uniform
About Premier

29 years. One thing, done properly.

Premier Rug Cleaning has spent 29 years doing one thing properly: hand-washing rugs, not carpets. Our IICRC-certified technicians collect your rug free from your Brisbane door, wash it by hand at our dedicated Yatala facility, and return your exact tagged rug fresh and dried flat. A 4.9 rating from 8,550 reviews, fully insured, with a real person on the phone.

Real rugs, real results

See the difference a proper wash makes

Real customer rugs, cleaned at our facility. Drag the slider to reveal the before and after.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Wool floral rug: years of ground-in soil and traffic lifted, the colours brought back.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Patterned rug: dulled, soiled pile deep-cleaned so the design reads crisp again.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Tribal rug: staining and grime washed out, the reds and golds restored.

Want your rug looking like this again?

Get my free quote
Local & trusted

Free door-to-door rug cleaning across Brisbane

Pets, kids and everyday life are hard on a good rug. Our own van does the heavy lifting, both ways.

The Premier Rug Cleaning pickup and delivery van

We collect from homes right across Brisbane, clean your rug at our facility, and deliver it back fresh and fully dry. Free pickup and delivery, every time, with a real person on the end of the phone.

BrisbaneAscotNew FarmPaddingtonBulimbaHawthorneClayfieldIndooroopillyChelmer
Map of Brisbane
How pricing works

Our simple booking process

From your first enquiry to your rug back at your door, here is exactly how it works.

1
You enquire

Send the quick form or call us. Form enquiries get a call back the next business day, or the same day if you send it early. Call in office hours and you speak to a real person on the spot.

2
We quote your rug

We talk through the size, fibre and condition of your rug, then send you a clear, no-obligation custom quote.

3
Accept and book

Happy with your quote? We book you in and schedule a free pickup on a date that suits you.

4
Pickup and inspect

We collect your rug and our IICRC-certified technician confirms the size, fibre and condition at our facility. If anything changes, we call you first.

5
Washed and delivered

Our delivery vans run through your service area every week, so your rug comes back hand-washed, fresh and fully dry.

How your custom quote works

Every rug is priced individually by size, fibre and condition. You see your exact price before any work begins, pickup and delivery are free, and every additional rug in the same booking is $20 off.

Size

We measure your rug, so larger pieces are priced fairly and smaller rugs cost less.

+
Fibre

Wool, silk, synthetic or handmade, each fibre needs a different process and is priced accordingly.

+
Condition

Stains, odour and wear are assessed up front, so you only pay for the treatment your rug needs.

Your free, no-obligation quoteNo surprise bills · free pickup & delivery included
What our customers say

Real words from real customers

Rated 4.9 from 8,550 customersacross South East QLD and Northern NSW. Collected directly from our customers after every clean, and the count updates automatically as new reviews come in.

on 02 Jun 2022
Easy pickup from Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 04 May 2026
Pet smell finally gone for our woven rug
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
Handled after water damage in Bangalow
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Very happy with the clean from Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 12 Mar 2022
Old marks softened nicely in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Fringe left tidy in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Clean again after the facility wash in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
on 23 Oct 2023
Good advice on moth damage
The wool rug concern was handled carefully. They explained what to watch for and the rug feels clean enough to keep using.
Mariam Chowdhury
from Kawana
on 16 Jul 2024
Mould smell sorted in Bardon
The area rug picked up a musty smell after the humid weather. It was cleaned and sanitised properly, and the room no longer has that damp smell. The Bardon pickup was handled well.
Benjamin OConnor
from Bardon
on 05 Dec 2021
Pet smell finally gone in Grantham
Our dog had one accident on the Scandi rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Grantham pickup was handled well.
Tara Wilson
from Grantham
on 13 May 2024
Washed properly and returned fresh in Palm Beach
The wool rug had been bothering me in the family room for weeks. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The communication made the whole thing feel simple.
Marcus Ellis
from Palm Beach
Real people, real rugs

See the team in action on Instagram

Follow @premier_rug_cleaning for behind-the-scenes reels from the drivers, cleaners and team who care for your rug.

Good to know

Common questions

Can I power wash a Turkish rug?

No. A pressure washer batters the hand-knotted foundation, frays the fringes and forces natural dyes to bleed into the lighter field, and there is no undoing it. A Turkish rug needs a gentle full-immersion hand-wash with the dyes colourfastness-tested first and the water kept cool. That is the only method we use at our Yatala facility.

Can you machine wash a Turkish rug?

No, and that is exactly how hand-knotted rugs get ruined. An automated machine or household washer felts the wool, shrinks the foundation and crushes the pile. We hand-wash every rug instead, reading wool from silk and washing gently to suit the fibre, so your rug is treated as an individual heirloom rather than run through a batch process.

How do you clean a Turkish Oushak rug?

We inspect the rug, identify the fibre and dye-test for colourfastness before any water touches it, then immersion hand-wash it cool by hand and dry it flat in a controlled room. That gentle process suits an Oushak, a fine silk piece or an old wool rug alike, protecting the soft natural palette and the foundation. We never steam or scrub it like a carpet.

How long does a Turkish carpet last?

A well-made Turkish rug can last for generations, and correct cleaning extends that life rather than shortening it. The damage comes from grit ground into the pile and from harsh steam cleaning, not from a proper hand-wash. Lifting out the dust and odour by gentle immersion, then drying flat, is how you keep the wool healthy and the colours rich for the next generation.

What's so special about Turkish rugs, and how should I care for one?

Each is hand-knotted in wool or silk and coloured with natural dyes that are not always colourfast, which is exactly why it cannot be treated like a carpet. Vacuum gently, rotate it to even out wear, and blot spills rather than rubbing them in. For a deep clean, leave it to a rug specialist who tests the fibre first. Call us on 1800 655 949.

Book your free pickup today

Tell us about your rug and we will arrange free pickup and delivery across Brisbane, South East QLD and Northern NSW, with a clear quote and honest assessment before we collect. Our vans run set days each week, with a 48-hour service on request. Bringing more than one rug? Save $20 on every additional rug in the same booking. Every wash is backed by a 7-day free re-wash. Call 1800 655 949, 8:30am to 4:30pm, 7 days, to book your free collection.

No obligation Free pickup & delivery Non-toxic & pet-safe 7-day re-wash guarantee

Our vans visit Brisbane on set days each week. Book now to catch this week’s run.

Ready when you are

Ready to bring your rug back to life?

Get your free, no-obligation quote. Free pickup and delivery across Brisbane. We reply the next business day, or the same day if you send it early.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: not happy with how your rug comes back? Tell us within 7 days and we’ll wash it again, free. In addition to your rights under Australian Consumer Law.