Silk Rug Cleaning BrisbaneGenuine silk hand-washed by specialists, never steam-cleaned

Your silk rug back home soft and refreshed, not over-cleaned, handled like a piece with history rather than another carpet job.

  • Yes, we clean genuine 100% silk, art silk and viscose rugs of any age
  • Hand-washed by full immersion, never steam-cleaned or treated like carpet
  • Free pickup and delivery across Brisbane, South East QLD and Northern NSW
  • 4.9 from 8,550 reviews, IICRC-certified, fully insured, 29 years on rugs
Prefer to talk? Call 1800 655 949 · 8:30am to 4:30pm
Our vans are in Brisbane on set days each week. Book to catch this week’s run.
Rated 4.9 · 8,550 customer reviews

Get your free quote

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: not happy with how your rug comes back? Tell us within 7 days and we’ll wash it again, free. In addition to your rights under Australian Consumer Law.

Rated 4.9 IICRC certified 7-day re-wash guarantee
IICRC Certified FirmIICRC Certified Firm
4.9
Rated 4.9 stars8,550 customer reviews
7-day
Re-wash guaranteefree, no quibble
Fully InsuredFully Insured
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Rug specialists, not carpet cleaners

Worried someone will ruin your silk rug, or that nobody will even take it

Two fears send people looking for a silk specialist. The first is being turned away: "I have a 20 year old 100% silk rug and so far everyone is saying no." Many cleaners simply refuse genuine silk because it is high-risk. The second is damage, after a panic moment like "I wet a soft cloth and gently went over the makeup stains" only to make it worse. Silk is strong when dry but delicate the instant it gets wet, so it needs a tested hand-wash, not the hot extraction meant for everyday carpet. We accept silk, identify the fibre first, and tell you honestly what to expect.

 
In-home / van clean
Premier facility wash
Where it is cleaned
Sprayed where it lies, in your home
Full immersion bath at our facility
Water and drying
Left damp in the pile for days
Controlled rinse, dried with airflow
Dye and shrinkage
Heat and over-wetting risk both
Dye-tested and controlled, no shrinkage
Pet urine in the backing
Surface spray never reaches it
Immersion reaches the whole rug
The risk

A carpet cleaner with a van can ruin a fine rug

One-size-fits-all carpet machines are the number one cause of rug damage. Here is exactly what goes wrong.

Steam shrinks and dulls itHot-water extraction can shrink silk, crush the pile and leave it crunchy and lifeless. The lustre that makes a silk rug worth owning is the first thing it strips away, and it does not come back.
Colours bleed into each otherSilk dyes run the moment uncontrolled water hits them without a fastness test. One careless wash and the reds bleed into the ivory, leaving permanent muddy halos through a rug you cannot replace.
DIY rubbing sets the mark for goodBlotting or rubbing a spill drives it deeper and watermarks the silk. As one owner put it, they "made the dark spill worse by rubbing it with a towel" - the more you touch it, the harder it becomes to ever put right.
Odour returns within a fortnightPet and musty damp smells sit deep in the foundation where surface sprays never reach, so a freshen-up fades and the smell creeps back in two weeks. Only full immersion flushes it from the backing.

Don't risk a one-size-fits-all clean on a rug you love

Get my free quote
“We had put off cleaning the silk rug because we were worried about the fibres. It looks refreshed, not over-cleaned. It no longer feels like something we need to hide under furniture.”
Ellie · Graceville · customer review
Real wash, our facility
The Premier difference

Specialist care, not a quick spray

Your rug is collected and brought to our dedicated washing facility, where it is hand-assessed and cleaned by fibre, then dried under control. A deep, safe clean that protects the rug you love, backed by 29 years and a 7-day free re-wash guarantee.

Why Premier

Built to protect your rug

We say yes when others refuse silk

While carpet cleaners turn genuine silk away, we accept true silk, art silk and viscose of any age, identify the fibre first and match the right method to your rug. No guesswork, no false promises.

Cool hand-wash, never steam or a van

Every silk rug is washed by full immersion at our dedicated Yatala facility with controlled, cooler water and gentle fibre-correct products. Never hot extraction, never a beater bar, never in your home. We are rug washers, not carpet cleaners.

Dye-tested before water ever touches it

We test colour-fastness on every silk rug before the wash, so the dyes stay put and the rug comes back refreshed rather than bled or over-cleaned. On handmade pieces this step is non-negotiable.

Chain of custody, fully insured, real proof

Your rug is tagged and recorded at pickup, insured the whole time, and the exact rug returns to you - not rolled into your own car and hoped for the best. The work is backed by a 4.9 rating from 8,550 reviews.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at a time that suits you, at no charge
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door at a time that suits you, fresh, fully dry and ready to walk on
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request.

0 yrs
Specialist experience
7-Day
Standard turnaround, 48hr on request
Free
Pickup & delivery
100%
Insured & guaranteed
What we clean & repair

One specialist for every kind of rug

From hand-knotted heirlooms to everyday wool, plus odour, stain, protection and repair work, all under one roof.

Persian & Oriental

Hand-knotted heirlooms, dye-tested and gently immersion-washed to protect natural fibres and colours.

Wool & Silk

Fibre-correct, lanolin-safe washing that cleans deeply without stripping or felting delicate pile.

Mould & Odour

Deep treatment that reaches the backing to clear musty smells, damp and mould at the source.

Pet Stains & Urine

Full-immersion removal that lifts odour and staining from the whole rug, not just the surface.

Stain Protection

An optional fibre guard applied after washing to help your rug resist spills and stay cleaner longer.

Repairs & Fringing

Edges re-bound, fringes restored and moth or wear damage repaired by experienced hands.

A friendly Premier Rug Cleaning technician in uniform
About Premier

29 years. One thing, done properly.

For 29 years Premier Rug Cleaning has done one thing properly: washing rugs, not carpets. When other cleaners say no to silk, we say yes. Our IICRC-certified technicians collect your rug from your door, identify the fibre, dye-test it, and hand-wash it by full immersion at our Yatala facility - never in a van. Fully insured, non-toxic and pet and child safe, with a live 4.9 rating from 8,550 reviews and a real person on the phone.

Real rugs, real results

See the difference a proper wash makes

Real customer rugs, cleaned at our facility. Drag the slider to reveal the before and after.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Wool floral rug: years of ground-in soil and traffic lifted, the colours brought back.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Patterned rug: dulled, soiled pile deep-cleaned so the design reads crisp again.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Tribal rug: staining and grime washed out, the reds and golds restored.

Want your rug looking like this again?

Get my free quote
Local & trusted

Free door-to-door rug cleaning across Brisbane

Pets, kids and everyday life are hard on a good rug. Our own van does the heavy lifting, both ways.

The Premier Rug Cleaning pickup and delivery van

We collect from homes right across Brisbane, clean your rug at our facility, and deliver it back fresh and fully dry. Free pickup and delivery, every time, with a real person on the end of the phone.

BrisbaneAscotNew FarmBulimbaPaddingtonHamiltonIndooroopillyClayfieldToowong
Map of Brisbane
How pricing works

Our simple booking process

From your first enquiry to your rug back at your door, here is exactly how it works.

1
You enquire

Send the quick form or call us. Form enquiries get a call back the next business day, or the same day if you send it early. Call in office hours and you speak to a real person on the spot.

2
We quote your rug

We talk through the size, fibre and condition of your rug, then send you a clear, no-obligation custom quote.

3
Accept and book

Happy with your quote? We book you in and schedule a free pickup on a date that suits you.

4
Pickup and inspect

We collect your rug and our IICRC-certified technician confirms the size, fibre and condition at our facility. If anything changes, we call you first.

5
Washed and delivered

Our delivery vans run through your service area every week, so your rug comes back hand-washed, fresh and fully dry.

How your custom quote works

Every rug is priced individually by size, fibre and condition. You see your exact price before any work begins, pickup and delivery are free, and every additional rug in the same booking is $20 off.

Size

We measure your rug, so larger pieces are priced fairly and smaller rugs cost less.

+
Fibre

Wool, silk, synthetic or handmade, each fibre needs a different process and is priced accordingly.

+
Condition

Stains, odour and wear are assessed up front, so you only pay for the treatment your rug needs.

Your free, no-obligation quoteNo surprise bills · free pickup & delivery included
What our customers say

Real words from real customers

Rated 4.9 from 8,550 customersacross South East QLD and Northern NSW. Collected directly from our customers after every clean, and the count updates automatically as new reviews come in.

on 02 Jun 2022
Easy pickup from Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 04 May 2026
Pet smell finally gone for our woven rug
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
Handled after water damage in Bangalow
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Very happy with the clean from Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 12 Mar 2022
Old marks softened nicely in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Fringe left tidy in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Clean again after the facility wash in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
on 23 Oct 2023
Good advice on moth damage
The wool rug concern was handled carefully. They explained what to watch for and the rug feels clean enough to keep using.
Mariam Chowdhury
from Kawana
on 16 Jul 2024
Mould smell sorted in Bardon
The area rug picked up a musty smell after the humid weather. It was cleaned and sanitised properly, and the room no longer has that damp smell. The Bardon pickup was handled well.
Benjamin OConnor
from Bardon
on 05 Dec 2021
Pet smell finally gone in Grantham
Our dog had one accident on the Scandi rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Grantham pickup was handled well.
Tara Wilson
from Grantham
on 13 May 2024
Washed properly and returned fresh in Palm Beach
The wool rug had been bothering me in the family room for weeks. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The communication made the whole thing feel simple.
Marcus Ellis
from Palm Beach
Real people, real rugs

See the team in action on Instagram

Follow @premier_rug_cleaning for behind-the-scenes reels from the drivers, cleaners and team who care for your rug.

Good to know

Common questions

Can you steam clean a silk rug?

No, and we never will. Steam and hot-water extraction can shrink silk, dull its lustre and weaken the wet fibres, which is exactly what a carpet machine does. Silk needs cool, controlled water and a gentle hand-wash instead. We immerse and wash each silk rug by hand at our Yatala facility, the deliberate opposite of the steam clean a carpet franchise will offer you in the lounge room.

Can silk rugs be vacuumed?

Gently, yes. Light vacuuming with no beater bar and reduced suction lifts loose surface dust safely between professional cleans. Avoid the rotating brush head, which frays and pulls silk fibres, and never use a handheld upright on full power. Vacuuming alone will not reach the grime ground deep into the foundation though - people are often shocked how much a clean-looking rug holds - so it is no substitute for a periodic full-immersion wash.

What is the best way to clean a silk rug?

By hand, by a specialist, with the fibre identified first. The safe method is a cool, controlled full-immersion wash with gentle products, preceded by a dye and colour-fastness test, then controlled drying so the rug never over-wets. Hot water, steam and aggressive scrubbing all damage silk. We do all of this at our dedicated facility rather than on your floor, because a proper silk wash cannot be done in a van or in a single home visit.

Can I hand wash a silk rug myself?

We understand the temptation, but it is risky. Without a fastness test the dyes can bleed, uncontrolled water can watermark the silk, and improper drying can leave it stiff or shrunken. One spot of rubbing on a fresh spill often sets the mark for good. If you have a spill, blot once with a dry cloth and stop there, then call us. Bringing it to us before trying anything else gives you the best chance of a clean result.

How much does silk rug cleaning cost in Brisbane?

Silk is priced by size, fibre and condition, so an honest flat rate is not possible. We start with a free, no-obligation inspection, confirm whether it is true silk or art silk, and give you a clear price before any work begins. You get $20 off every additional rug in the same booking, and we will tell you straight if a rug is not worth cleaning. Free pickup and delivery is included across Brisbane.

Book your free silk rug inspection in Brisbane

Start with a free, no-obligation inspection and honest fibre identification, with a clear price before any work begins - no surprises. We arrange free pickup and delivery across Brisbane, South East QLD and Northern NSW, hand-wash your rug by full immersion at our Yatala facility, and return it soft and refreshed. Standard turnaround is about 7 days door to door, with 48-hour service on request. Get $20 off every additional rug in the same booking, all backed by our 7-day free re-wash. Call 1800 655 949.

No obligation Free pickup & delivery Non-toxic & pet-safe 7-day re-wash guarantee

Our vans visit Brisbane on set days each week. Book now to catch this week’s run.

Ready when you are

Ready to bring your rug back to life?

Get your free, no-obligation quote. Free pickup and delivery across Brisbane. We reply the next business day, or the same day if you send it early.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: not happy with how your rug comes back? Tell us within 7 days and we’ll wash it again, free. In addition to your rights under Australian Consumer Law.