Rug Cleaning Lennox HeadRug-only immersion washing, never carpet cleaning
Your rug back fresh and neutral-smelling, fully dry and safe for the kids and pets, not musty, damp or steamed over on the floor.
- Free pickup and delivery across Lennox Head and Northern NSW on set-day van runs, never a hidden distance fee
- Full 15-step hand wash by immersion at our Yatala facility, never steamed over on your floor and never in a van
- Reaches pet urine and musty odour sitting in the backing, not just sprayed over the top
- Returned genuinely dry and ready to lay straight down, with a 4.9 rating from 8,550 reviews behind it
Get your free quote
No obligation · free pickup & delivery · we reply next business day
IICRC Certified Firm
Fully InsuredWatch your rug's full journey
From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.
Why a quick steam-over at home never fixes the real problem
Most people in Lennox Head finally book for one of three reasons. A rug comes out of storage with a stale, musty rolled-up smell that is too strong for the house. A pet urine smell keeps coming back every time the room warms up. Or the rug is simply too bulky to fold into the car and sort yourself. The trouble is an on-floor steam clean only wets the surface and leaves the rug damp where it lies, and in our coastal humidity that sets the smell straight back in. The odour lives in the backing, where a surface spray never reaches.
A carpet cleaner with a van can ruin a fine rug
One-size-fits-all carpet machines are the number one cause of rug damage. Here is exactly what goes wrong.
Don't risk a one-size-fits-all clean on a rug you love
Get my free quote“We had dust before visitors and needed the tribal rug sorted quickly. The booking was simple and they did not make the pickup awkward. The rug looked fresher and the timing worked out.”Rachel Barrett · Lennox Head · customer review
Specialist care, not a quick spray
Your rug is collected and brought to our dedicated washing facility, where it is hand-assessed and cleaned by fibre, then dried under control. A deep, safe clean that protects the rug you love, backed by 29 years and a 7-day free re-wash guarantee.
Built to protect your rug
Our vans run set days each week across Lennox Head and Northern NSW, so collection and return are genuinely free door to door. Being south of the border never adds a cent.
We do not steam over your rug where it lies and we never wash in a van. IICRC-certified hands dust, submerge, wash and rinse it through our full 15-step process in controlled 30 to 80 degree water at Yatala, the only way to clear smells living in the backing.
After washing we dry your rug under controlled airflow before it returns, so there is no coastal damp left in the pile to bring the smell back. It lays straight down, fresh and neutral.
We wash rugs and only rugs. Wool, silk, Persian and handmade pieces are dye-tested and treated as rugs with history, never run through a generic carpet job. Non-toxic, pet and child safe, and backed by a 7-day free re-wash.
7 careful stages, all 15 steps
No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.
Standard turnaround 7 days door to door, or 48-hour service on request.
One specialist for every kind of rug
From hand-knotted heirlooms to everyday wool, plus odour, stain, protection and repair work, all under one roof.
Hand-knotted heirlooms, dye-tested and gently immersion-washed to protect natural fibres and colours.
Fibre-correct, lanolin-safe washing that cleans deeply without stripping or felting delicate pile.
Deep treatment that reaches the backing to clear musty smells, damp and mould at the source.
Full-immersion removal that lifts odour and staining from the whole rug, not just the surface.
An optional fibre guard applied after washing to help your rug resist spills and stay cleaner longer.
Edges re-bound, fringes restored and moth or wear damage repaired by experienced hands.
29 years. One thing, done properly.
Premier Rug Cleaning has spent 29 years doing one thing properly: washing rugs. Not carpets, not floors, rugs. Our IICRC-certified technicians collect your rug from your Lennox Head door, hand-wash it by full immersion at our dedicated Yatala facility, and return it fully dry with your exact rug tagged through every step. Fully insured, non-toxic and pet safe, rated 4.9 from 8,550 reviews, with a real person on the phone.
See the difference a proper wash makes
Real customer rugs, cleaned at our facility. Drag the slider to reveal the before and after.
Wool floral rug: years of ground-in soil and traffic lifted, the colours brought back.
Patterned rug: dulled, soiled pile deep-cleaned so the design reads crisp again.
Tribal rug: staining and grime washed out, the reds and golds restored.
Want your rug looking like this again?
Get my free quoteFree door-to-door rug cleaning across Lennox Head
Pets, kids and everyday life are hard on a good rug. Our own van does the heavy lifting, both ways.
We collect from homes right across Lennox Head, clean your rug at our facility, and deliver it back fresh and fully dry. Free pickup and delivery, every time, with a real person on the end of the phone.
Our simple booking process
From your first enquiry to your rug back at your door, here is exactly how it works.
Send the quick form or call us. Form enquiries get a call back the next business day, or the same day if you send it early. Call in office hours and you speak to a real person on the spot.
We talk through the size, fibre and condition of your rug, then send you a clear, no-obligation custom quote.
Happy with your quote? We book you in and schedule a free pickup on a date that suits you.
We collect your rug and our IICRC-certified technician confirms the size, fibre and condition at our facility. If anything changes, we call you first.
Our delivery vans run through your service area every week, so your rug comes back hand-washed, fresh and fully dry.
How your custom quote works
Every rug is priced individually by size, fibre and condition. You see your exact price before any work begins, pickup and delivery are free, and every additional rug in the same booking is $20 off.
We measure your rug, so larger pieces are priced fairly and smaller rugs cost less.
Wool, silk, synthetic or handmade, each fibre needs a different process and is priced accordingly.
Stains, odour and wear are assessed up front, so you only pay for the treatment your rug needs.
Real words from real customers
Rated 4.9 ★ from 8,550 customersacross South East QLD and Northern NSW. Collected directly from our customers after every clean, and the count updates automatically as new reviews come in.
See the team in action on Instagram
Follow @premier_rug_cleaning for behind-the-scenes reels from the drivers, cleaners and team who care for your rug.
Common questions
How much does rug cleaning cost, and is it worth getting a rug cleaned?
Rugs are priced by size, fibre and condition rather than one flat rate, so you get a clear custom quote up front with no surprises. It is worth it when a wash genuinely fixes the problem, like a musty or pet-urine smell immersion can clear, or a rug worth keeping. If yours is not worth the cost, we tell you honestly at inspection rather than taking the job. Book more than one and you save $20 off every additional rug.
How much does it cost to wash an 8x10 rug?
A larger 8x10 rug is quoted on its actual size, fibre and condition, not a placeholder figure, so the price is honest to your exact rug. Because a piece that size is awkward to handle, the free Lennox Head pickup and delivery matters most here. We assess it at collection and confirm the price before any washing begins, so you always know the cost before you commit.
Will the musty or pet-urine smell actually come out, or just get masked?
A surface spray or floor steam only treats the top and leaves the odour in the backing, which is why it returns when the room warms up. Full immersion lets the wash reach the whole rug, and controlled drying means it comes back genuinely dry, not damp. At inspection we give an honest assessment of what we expect to clear before you commit, backed by a 7-day free re-wash.
Is it worth sending it away instead of a carpet cleaner steaming it at home?
An in-home or van steam adds water at the surface and leaves the rug damp where it lies, which in Lennox Head humidity invites musty odours and risks shrinkage or colour run on delicate fibres. Immersion at Yatala means your rug is dusted, dye-tested, washed through, rinsed and dried under control. We are a rug-only specialist, which is exactly why fine and handmade rugs come to us.
How long will I be without it, and can it be faster?
Standard turnaround is about 7 days door to door, which gives us time to wash and, just as importantly, dry your rug properly rather than rushing it back damp. If you are hosting or in a hurry, ask about our 48-hour service on request. Either way you get a firm timeline you can plan your room around, and your exact rug is tagged at pickup and returned to you.
Book your Lennox Head rug collection today
Ready to have your rug washed properly? Call 1800 655 949 to arrange free pickup and delivery across Lennox Head and Northern NSW, with no distance charge. We inspect your rug, give you an honest assessment and a clear quote up front, hand-wash it by full immersion at Yatala and return it fresh, neutral-smelling and fully dry. Book more than one rug and save $20 off every additional rug. Standard turnaround about 7 days, or ask about 48-hour service, all backed by a 7-day free re-wash.
Our vans visit Lennox Head on set days each week. Book now to catch this week’s run.
Ready to bring your rug back to life?
Get your free, no-obligation quote. Free pickup and delivery across Lennox Head. We reply the next business day, or the same day if you send it early.