Professional Rug StorageCleaned first, stored dry and fully insured
Your good rug comes out of storage fresh enough to lay down straight away, not pulled stale and musty out of the garage.
- Deep-cleaned before it goes away, so it never comes back musty, mouldy or moth-eaten
- Rolled pile-out, breathable-wrapped and stored off the floor, never folded or sealed in plastic
- Fully insured the whole time, photographed at pickup so your exact rug comes home
- Free pickup now, free delivery whenever you want it back, even a bulky three-metre rug
Get your free quote
No obligation · free pickup & delivery · we reply next business day
IICRC Certified Firm
Fully InsuredWatch your rug's full journey
From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.
The damage with rug storage is that you never see it happening
A renovation runs over. A move drags on. You downsize and there is nowhere to put the good rug yet, so it gets rolled up and shoved in a garage, a cupboard or a self-storage unit, and forgotten. The trouble is that everything that wrecks a rug happens quietly in the dark. Trapped moisture turns musty and then mouldy in our humid climate. Moths find the dirt left in the pile and breed in it. Folded creases set hard. Months later you pull it out and, as our customers put it, it smells too stale for the house, and the harm is already done. Storing a rug properly is not a shelf to put it on. It is cleaning it first, controlling the conditions and checking on it through the season.
A carpet cleaner with a van can ruin a fine rug
One-size-fits-all carpet machines are the number one cause of rug damage. Here is exactly what goes wrong.
Don't risk a one-size-fits-all clean on a rug you love
Get my free quote“The art silk rug had dust from being stored after being rolled up for too long. They checked the rug and gave it the sort of clean it needed after storage. It feels like a rug we can actually use again.”Julian Wood · Newtown · customer review
Specialist care, not a quick spray
Your rug is collected and brought to our dedicated washing facility, where it is hand-assessed and cleaned by fibre, then dried under control. A deep, safe clean that protects the rug you love, backed by 29 years and a 7-day free re-wash guarantee.
Built to protect your rug
Every storage guide says Step 1 is a deep clean, and most people skip it. Our IICRC-certified technicians hand-wash your rug by full immersion at our Yatala facility first, flushing out the dirt, eggs and larvae that feed moths and cause the stale smell. It is built into the price, not an upsell, because it is the one thing that keeps a stored rug safe.
Your rug is rolled firmly with the pile out, breathable-wrapped, raised off the floor and kept cool, dry and dark, never folded, never bagged in plastic, never flat on a slab. That is a rug specialist who knows how wool behaves through a wet season, not a generic locker that simply holds a box.
We quote per rug on size, fibre and how long you need it, with the figure agreed before we collect. No creeping monthly charges, no surprise on the invoice, the trap people fall into when a rug gets stuck between properties and the meter quietly keeps running.
We collect for free, even a heavy three-metre rug you cannot fit in the car, and deliver it back free when you are ready. Your rug is insured the whole time, which matters because home contents cover often excludes antique and Persian rugs, and we photograph and tag it at pickup so you get your exact rug back.
7 careful stages, all 15 steps
No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.
Standard turnaround 7 days door to door, or 48-hour service on request.
One specialist for every kind of rug
From hand-knotted heirlooms to everyday wool, plus odour, stain, protection and repair work, all under one roof.
Hand-knotted heirlooms, dye-tested and gently immersion-washed to protect natural fibres and colours.
Fibre-correct, lanolin-safe washing that cleans deeply without stripping or felting delicate pile.
Deep treatment that reaches the backing to clear musty smells, damp and mould at the source.
Full-immersion removal that lifts odour and staining from the whole rug, not just the surface.
An optional fibre guard applied after washing to help your rug resist spills and stay cleaner longer.
Edges re-bound, fringes restored and moth or wear damage repaired by experienced hands.
29 years. One thing, done properly.
For 29 years Premier Rug Cleaning has done one thing properly: washing rugs, not carpets. Our IICRC-certified technicians collect your rug, hand-wash it by full immersion at our dedicated Yatala facility, and return it fresh and fully dry, free pickup and delivery across South East QLD and Northern NSW, fully insured, with a real person on the phone. The work shows in a live 4.9 rating from 8,550 reviews and the heirloom rugs families trust us to look after.
See the difference a proper wash makes
Real customer rugs, cleaned at our facility. Drag the slider to reveal the before and after.
Wool floral rug: years of ground-in soil and traffic lifted, the colours brought back.
Patterned rug: dulled, soiled pile deep-cleaned so the design reads crisp again.
Tribal rug: staining and grime washed out, the reds and golds restored.
Want your rug looking like this again?
Get my free quoteOur simple booking process
From your first enquiry to your rug back at your door, here is exactly how it works.
Send the quick form or call us. Form enquiries get a call back the next business day, or the same day if you send it early. Call in office hours and you speak to a real person on the spot.
We talk through the size, fibre and condition of your rug, then send you a clear, no-obligation custom quote.
Happy with your quote? We book you in and schedule a free pickup on a date that suits you.
We collect your rug and our IICRC-certified technician confirms the size, fibre and condition at our facility. If anything changes, we call you first.
Our delivery vans run through your service area every week, so your rug comes back hand-washed, fresh and fully dry.
How your custom quote works
Every rug is priced individually by size, fibre and condition. You see your exact price before any work begins, pickup and delivery are free, and every additional rug in the same booking is $20 off.
We measure your rug, so larger pieces are priced fairly and smaller rugs cost less.
Wool, silk, synthetic or handmade, each fibre needs a different process and is priced accordingly.
Stains, odour and wear are assessed up front, so you only pay for the treatment your rug needs.
Real words from real customers
Rated 4.9 ★ from 8,550 customersacross South East QLD and Northern NSW. Collected directly from our customers after every clean, and the count updates automatically as new reviews come in.
See the team in action on Instagram
Follow @premier_rug_cleaning for behind-the-scenes reels from the drivers, cleaners and team who care for your rug.
Common questions
What is the best way to store a rug?
Deep clean it first, roll it firmly with the pile facing out, wrap it in something breathable rather than plastic, and keep it dry, off the concrete and out of the heat. It is fiddly and easy to get wrong, and a rug stored even slightly damp or dirty comes out stale or mouldy. We do all of it for you, cleaned at our Yatala facility, rolled and breathable-wrapped, stored dry and elevated and checked through the season, so you never carry that risk yourself.
Should rugs be rolled or folded?
Always rolled, never folded. Folding sets sharp creases into the foundation that can become permanent, especially in wool, while a firm roll with the pile out keeps the rug relaxed. We roll yours correctly and store it lying horizontally rather than standing on its end, so it does not deform under its own weight and comes back ready to lay flat, not fighting you.
Do dust mites live in wool rugs?
They can, along with moth larvae, and that is exactly why cleaning before storage is not optional. They feed on the skin cells, dander and dirt trapped deep in the pile, so a rug rolled away dirty becomes their food source in the dark. Our immersion hand-wash flushes that out of the foundation, and we wrap and store the rug so nothing gets back in, using non-toxic products safe around pets and children.
What is the 18 inch rule for rugs?
The 18-inch rule is a layout guide for when a rug is down: leave roughly 18 inches of bare floor between the rug edge and the walls in a large room, so the room feels balanced. It does not affect storage, but it is worth knowing for when your rug comes home. We deliver it back fully dry and ready to lay straight down in the spot you want it.
How much does professional rug storage cost?
We quote per rug based on its size, fibre and how long you need it, because a small wool rug for a few weeks and a large antique for months are not the same job. Call 1800 655 949 for a clear price up front with no surprise fees, so you are never stung by the escalating storage charges people hit when a rug is stuck between locations. More than one rug saves you $20 on each additional one in the same booking.
Hand it over once. Get it back fresh, not stale.
Whether your rug needs to wait out a renovation, a move or downsizing limbo, Premier Rug Cleaning will collect it for free, immersion hand-wash it at our Yatala facility, and store it dry, elevated, breathable-wrapped, checked through the season and fully insured for as long as you need. When you are ready, we deliver it back free, ready to lay straight down. Call 1800 655 949 to arrange free pickup and a clear up-front price. Storing more than one rug? Save $20 on every additional rug in the same booking.
Our vans visit your area on set days each week. Book now to catch this week’s run.
Ready to bring your rug back to life?
Get your free, no-obligation quote. Free pickup and delivery. We reply the next business day, or the same day if you send it early.