Oriental Rug Cleaning BrisbaneHand-washed by rug specialists, never treated like carpet

Your inherited oriental rug comes home fresh and bright, the musty smell gone, the colours held and the fringe whole.

  • Full immersion hand-wash at our Yatala facility, never a carpet van or in-home steam
  • Free door-to-door pickup and delivery across South East QLD and Northern NSW
  • Recorded at pickup with a clear chain of custody, so you get your own rug back
  • 4.9 from 8,550 reviews, 29 years rug-only, IICRC-certified and fully insured
Prefer to talk? Call 1800 655 949 · 8:30am to 4:30pm
Our vans are in Brisbane on set days each week. Book to catch this week’s run.
Rated 4.9 · 8,550 customer reviews

Get your free quote

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: not happy with how your rug comes back? Tell us within 7 days and we’ll wash it again, free. In addition to your rights under Australian Consumer Law.

Rated 4.9 IICRC certified 7-day re-wash guarantee
IICRC Certified FirmIICRC Certified Firm
4.9
Rated 4.9 stars8,550 customer reviews
7-day
Re-wash guaranteefree, no quibble
Fully InsuredFully Insured
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Rug specialists, not carpet cleaners

A carpet cleaner cannot give an oriental rug the clean it needs

If you have an oriental or Persian rug, you already sense it is not the sort of thing a carpet cleaner can do. People let a steam cleaner have a go and it freshens the rug for a fortnight, then the stale musty smell and the dog come straight back, because the dirt and odour are deep in the foundation, not on the surface. And the worry runs deeper than that. These rugs are hand-knotted from natural wool and silk, coloured with dyes that were never made for hot steam or a wand in your lounge. Heat can felt and shrink the wool, untested water can run the reds into the ivory, and the fringe is part of the weave, not a trim to shred. When a rug is sentimental or handed down, you do not want it treated like a normal carpet job.

 
In-home / van clean
Premier facility wash
Where it is cleaned
Sprayed where it lies, in your home
Full immersion bath at our facility
Water and drying
Left damp in the pile for days
Controlled rinse, dried with airflow
Dye and shrinkage
Heat and over-wetting risk both
Dye-tested and controlled, no shrinkage
Pet urine in the backing
Surface spray never reaches it
Immersion reaches the whole rug
The risk

A carpet cleaner with a van can ruin a fine rug

One-size-fits-all carpet machines are the number one cause of rug damage. Here is exactly what goes wrong.

Dye bleed that ruins it for goodThe natural dyes in a hand-knotted rug are rarely colourfast. One flood of untested water from a home wash or an in-van clean can bleed the reds into the ivory, and that distortion does not come out.
Wool felted, foundation shrunkHot steam and machine agitation can felt the wool and tighten the foundation unevenly. The rug returns stiff, smaller and buckled, no longer sitting flat the way it did for decades.
Fringe frayed and shreddingOn a genuine rug the fringe is woven into the foundation, not stitched on. A carpet wand and aggressive brushing fray and unravel it, and once the knots let go the damage spreads inward.
Sent off and never the same rug backSend a sentimental rug to a batch operation and it can come back over-wetted, mouldy from poor drying, or worse, swapped or lost among strangers' rugs with no record of which one was ever yours.

Don't risk a one-size-fits-all clean on a rug you love

Get my free quote
“Vacuuming the Oriental rug was not getting on top of the dusty smell. It feels softer underfoot and the colour looks more even. The result made the Oriental rug feel part of the room again.”
Phoebe Chan · New Farm · customer review
Real wash, our facility
The Premier difference

Specialist care, not a quick spray

Your rug is collected and brought to our dedicated washing facility, where it is hand-assessed and cleaned by fibre, then dried under control. A deep, safe clean that protects the rug you love, backed by 29 years and a 7-day free re-wash guarantee.

Why Premier

Built to protect your rug

A genuine rug specialist, not a carpet cleaner

29 years rug-only and IICRC-certified technicians who identify your rug's construction, fibre and dye, then dye-test for colour-fastness before choosing a method, so wool stays wool and the colours hold. Never a hot blast of steam.

Your exact rug back, recorded and tracked

Your rug is recorded at pickup and washed individually by full immersion at our dedicated Yatala facility, never in a van and never batched with strangers' rugs. A clear chain of custody means the rug we return is the exact one we collected, dried under control so it lays straight back down.

Inspected first, honest answer before you commit

Sentimental, inherited or fifty years unwashed and full of dust? We inspect and dye-test before we talk about the likely result, then tell you straight what will lift and what old water marks may not. No scare tactics, just the honest call.

Free pickup and delivery, real proof, real safety net

We collect from your door and return it, no lugging a heavy rug across town. 4.9 from 8,550 reviews over 29 years rug-only, fully insured, with a 7-day free re-wash on top of your Consumer Law rights if you are not happy.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at a time that suits you, at no charge
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door at a time that suits you, fresh, fully dry and ready to walk on
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request.

0 yrs
Specialist experience
7-Day
Standard turnaround, 48hr on request
Free
Pickup & delivery
100%
Insured & guaranteed
What we clean & repair

One specialist for every kind of rug

From hand-knotted heirlooms to everyday wool, plus odour, stain, protection and repair work, all under one roof.

Persian & Oriental

Hand-knotted heirlooms, dye-tested and gently immersion-washed to protect natural fibres and colours.

Wool & Silk

Fibre-correct, lanolin-safe washing that cleans deeply without stripping or felting delicate pile.

Mould & Odour

Deep treatment that reaches the backing to clear musty smells, damp and mould at the source.

Pet Stains & Urine

Full-immersion removal that lifts odour and staining from the whole rug, not just the surface.

Stain Protection

An optional fibre guard applied after washing to help your rug resist spills and stay cleaner longer.

Repairs & Fringing

Edges re-bound, fringes restored and moth or wear damage repaired by experienced hands.

A friendly Premier Rug Cleaning technician in uniform
About Premier

29 years. One thing, done properly.

Premier Rug Cleaning has spent 29 years doing one thing properly: hand-washing rugs. Not carpets, rugs. Our IICRC-certified technicians collect your oriental rug from your door, dye-test it, hand-wash it by full immersion at our dedicated Yatala facility and return your exact rug clean and fully dry. We are rated 4.9 from 8,550 reviews, fully insured, with a real person on the phone. Call 1800 655 949.

Real rugs, real results

See the difference a proper wash makes

Real customer rugs, cleaned at our facility. Drag the slider to reveal the before and after.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Wool floral rug: years of ground-in soil and traffic lifted, the colours brought back.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Patterned rug: dulled, soiled pile deep-cleaned so the design reads crisp again.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Tribal rug: staining and grime washed out, the reds and golds restored.

Want your rug looking like this again?

Get my free quote
Local & trusted

Free door-to-door rug cleaning across Brisbane

Pets, kids and everyday life are hard on a good rug. Our own van does the heavy lifting, both ways.

The Premier Rug Cleaning pickup and delivery van

We collect from homes right across Brisbane, clean your rug at our facility, and deliver it back fresh and fully dry. Free pickup and delivery, every time, with a real person on the end of the phone.

BrisbaneAscotNew FarmHamiltonBulimbaPaddingtonIndooroopillyToowongChermside
Map of Brisbane
How pricing works

Our simple booking process

From your first enquiry to your rug back at your door, here is exactly how it works.

1
You enquire

Send the quick form or call us. Form enquiries get a call back the next business day, or the same day if you send it early. Call in office hours and you speak to a real person on the spot.

2
We quote your rug

We talk through the size, fibre and condition of your rug, then send you a clear, no-obligation custom quote.

3
Accept and book

Happy with your quote? We book you in and schedule a free pickup on a date that suits you.

4
Pickup and inspect

We collect your rug and our IICRC-certified technician confirms the size, fibre and condition at our facility. If anything changes, we call you first.

5
Washed and delivered

Our delivery vans run through your service area every week, so your rug comes back hand-washed, fresh and fully dry.

How your custom quote works

Every rug is priced individually by size, fibre and condition. You see your exact price before any work begins, pickup and delivery are free, and every additional rug in the same booking is $20 off.

Size

We measure your rug, so larger pieces are priced fairly and smaller rugs cost less.

+
Fibre

Wool, silk, synthetic or handmade, each fibre needs a different process and is priced accordingly.

+
Condition

Stains, odour and wear are assessed up front, so you only pay for the treatment your rug needs.

Your free, no-obligation quoteNo surprise bills · free pickup & delivery included
What our customers say

Real words from real customers

Rated 4.9 from 8,550 customersacross South East QLD and Northern NSW. Collected directly from our customers after every clean, and the count updates automatically as new reviews come in.

on 02 Jun 2022
Easy pickup from Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 04 May 2026
Pet smell finally gone for our woven rug
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
Handled after water damage in Bangalow
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Very happy with the clean from Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 12 Mar 2022
Old marks softened nicely in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Fringe left tidy in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Clean again after the facility wash in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
on 23 Oct 2023
Good advice on moth damage
The wool rug concern was handled carefully. They explained what to watch for and the rug feels clean enough to keep using.
Mariam Chowdhury
from Kawana
on 16 Jul 2024
Mould smell sorted in Bardon
The area rug picked up a musty smell after the humid weather. It was cleaned and sanitised properly, and the room no longer has that damp smell. The Bardon pickup was handled well.
Benjamin OConnor
from Bardon
on 05 Dec 2021
Pet smell finally gone in Grantham
Our dog had one accident on the Scandi rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Grantham pickup was handled well.
Tara Wilson
from Grantham
on 13 May 2024
Washed properly and returned fresh in Palm Beach
The wool rug had been bothering me in the family room for weeks. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The communication made the whole thing feel simple.
Marcus Ellis
from Palm Beach
Real people, real rugs

See the team in action on Instagram

Follow @premier_rug_cleaning for behind-the-scenes reels from the drivers, cleaners and team who care for your rug.

Good to know

Common questions

How expensive is it to clean an oriental rug?

We quote per rug by size, fibre and condition rather than a flat carpet-style rate, because a small wool rug and a large silk piece are not the same job. Tell us the rough dimensions and what is going on with it and we will give you an honest price up front, free pickup and delivery included with no surprise travel fee. Book more than one rug in the same collection and you save $20 off every additional rug.

Why does steam cleaning destroy an oriental rug?

Hot steam over-saturates natural fibres and can loosen the dyes so colours bleed, shrink the wool unevenly so the rug distorts, and leave moisture trapped in the foundation that breeds mould and musty smell. Hand-knotted rugs were never built for it. We hand-wash instead, dye-testing first and washing by full immersion, never a hot blast of steam, then dry under control so nothing is left damp.

Can I clean an oriental rug myself, machine wash or steam it at home?

We would not recommend it. A washing machine will wreck a hand-knotted rug, and home steam or hot water can felt the wool, shrink the foundation and run the natural dyes. A light vacuum between washes is fine, but the deep clean an oriental rug needs is a tested, full immersion hand-wash, which is exactly what we do at our facility rather than on your floor.

My rug has been rolled up or in storage and smells musty. Can you fix that?

Yes, it is one of the most common jobs we do. A stale, musty storage smell sits deep in the foundation where a surface steam cannot reach, which is why it keeps coming back after every humid spell. Full immersion hand-washing flushes it out and controlled drying stops it returning, so the rug comes back smelling neutral and fresh enough to lay straight back down.

How often should you have your oriental rugs cleaned?

For a rug in regular use, a professional wash every two to three years is a sensible rhythm, sooner for a high-traffic room or a home with pets. Inherited or long-stored rugs that have never been properly cleaned often hold decades of dust deep in the pile and are worth doing once they come out. We will tell you honestly at inspection whether yours needs it yet rather than push an unnecessary wash.

Book your Brisbane oriental rug collection today

Ready to have your oriental rug washed properly? Arrange free pickup and delivery anywhere across South East QLD and Northern NSW. We record your rug at collection, dye-test and inspect it, give you an honest assessment, hand-wash it by full immersion at Yatala and return your exact rug fresh and bright. Standard turnaround is about 7 days door-to-door, with 48-hour service on request. Book more than one rug and save $20 off every additional rug. Call 1800 655 949.

No obligation Free pickup & delivery Non-toxic & pet-safe 7-day re-wash guarantee

Our vans visit Brisbane on set days each week. Book now to catch this week’s run.

Ready when you are

Ready to bring your rug back to life?

Get your free, no-obligation quote. Free pickup and delivery across Brisbane. We reply the next business day, or the same day if you send it early.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: not happy with how your rug comes back? Tell us within 7 days and we’ll wash it again, free. In addition to your rights under Australian Consumer Law.