Eco Friendly Rug Cleaning BrisbaneNon-toxic, pet and child safe wash, Brisbane

Your rug comes back fresh with no chemical smell, the deep allergy-triggering dust rinsed out of the pile your baby crawls on and your dog sleeps on.

  • Comes back fresh, no strong chemical smell and no harsh residue in the pile
  • Non-toxic, pet and child safe products, gentle on the fibres not stripped or flat
  • Full immersion hand-wash at Yatala flushes out allergy-triggering dust a hire machine leaves behind
  • Free pickup and delivery, IICRC-certified rug-only specialist, 29 years, fully insured
Prefer to talk? Call 1800 655 949 · 8:30am to 4:30pm
Our vans are in Brisbane on set days each week. Book to catch this week’s run.
Rated 4.9 · 10,413 customer reviews
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Rug cleaning from $150Every rug quoted by size, fibre and condition before any work starts
Premier Rug Cleaning technician in uniform

Get your free quote

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.
Want stain protection? Mention it in Comments — it’s 50% off until 31 October.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

Rated 4.9 IICRC certified free re-wash guarantee
IICRC Certified FirmIICRC Certified Firm
★4.9
Rated 4.9 stars10,413 reviews
✓free
Re-wash guaranteetell us within 48 hours
Fully InsuredFully Insured
October offer

50% off stain protection

Ends 31 October

Add stain protection to any rug clean this month and pay half price. Applied after the wash, it helps slow absorption, giving you more time to blot spills.

Include it in my quote

Offer applies to stain protection booked with a rug clean by 31 October 2026. Priced by rug size; your quote shows the exact amount.

$20 off every extra rugSent on the same pickup. Three rugs saves $40; four saves $60.
Get my free quote
Rug cleaning from $150

Every rug quoted by size, fibre and condition before any work starts

How your custom quote works

Every rug is priced individually by size, fibre and condition. You see your exact price before any work begins, pickup and delivery are free, and every additional rug in the same booking is $20 off.

Size

We measure your rug, so larger pieces are priced fairly and smaller rugs cost less.

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Fibre

Wool, silk, synthetic or handmade, each fibre needs a different process and is priced accordingly.

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Condition

Stains, odour and wear are assessed up front, so you only pay for the treatment your rug needs.

Your free, no-obligation quoteNo surprise bills · free pickup & delivery included
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How pricing works

Our simple booking process

From your first enquiry to your rug back at your door, here is exactly how it works.

1
You enquire

Send the quick form or call us. Form enquiries get a call back the next business day, or the same day if you send it early. Call in office hours and you speak to a real person on the spot.

2
We quote your rug

We talk through the size, fibre and condition of your rug, then send you a clear, no-obligation custom quote.

3
Accept and book

Happy with your quote? We book you in and schedule a free pickup on a date that suits you.

4
Pickup and inspect

We collect your rug and our IICRC-certified technician confirms the size, fibre and condition at our facility. If anything changes, we call you first.

5
Washed and delivered

Our delivery vans run through your service area every week, so your rug comes back hand-washed, fresh and fully dry.

Real rugs, real results

See the difference a proper wash makes

Real customer rugs, cleaned at our facility. Choose a rug and watch our team at work.

Choose a rug to watch

1 of 4
“We had stored the lounge rug too long and it came out smelling damp. I liked that they talked about drying as much as cleaning. The clean made the storage smell much less of a talking point.”
Alexandra Shaw · Brisbane · customer review
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Rug specialists, not carpet cleaners

Why a hardware-store hire machine and a green leaf logo both fall short

  In-home / van clean Premier facility wash
Where it is cleanedSprayed where it lies, in your homeFull immersion bath at our facility
Water and dryingLeft damp in the pile for daysControlled rinse, dried with airflow
Dye and shrinkageHeat and over-wetting risk bothDye-tested and controlled, no shrinkage
Pet urine in the backingSurface spray never reaches itImmersion reaches the whole rug

Most people try one of two things first, and both leave you short. One is the cheap hire machine from the hardware store, run over the rug once a year. It wets the surface but cannot lift the allergy-triggering dust set deep in a wool pile, so it looks clean from a distance while the allergens stay put, and it leaves the rug damp for days. The other is paying a premium to a cleaner with a green leaf logo, only for the rug to come back reeking of fragrance or holding a chemical film that off-gasses for days, right at nose height for a crawling baby and a dog that licks its paws. Eco and non-toxic are unregulated marketing words, so we will not ask you to trust a logo. We will tell you exactly what we do.

The risk

A carpet cleaner with a van can ruin a fine rug

One-size-fits-all carpet machines are the number one cause of rug damage. Here is exactly what goes wrong.

Comes back smelling of chemicals
The most common complaint we hear is a rug returned with a strong chemical or fragrance smell that lingers for days. In the very household trying to avoid them, that can trigger asthma, allergies and headaches.
Surface clean leaves the dust packed in
A hire machine or in-home steam pass wets the top of the pile but cannot reach the allergy-triggering dust packed deep in a wool foundation. It looks cleaner from a distance while the allergens, and the health risk, stay exactly where they were.
Scrubbed hard and left stripped and flat
Aggressive chemistry and heavy scrubbing leave a rug looking flat, stripped and worn. For wool, silk and delicate Oriental fibres that damage is permanent, which is the exact outcome eco-minded owners are trying to avoid.
Masked pet odour, not neutralised
A perfumed cover-up makes a rug smell clean for a week, then the embedded urine returns in the Brisbane humidity. The source was never broken down, so you are back where you started and out of pocket.

Don't risk a one-size-fits-all clean on a rug you love

Get my free quote
Real wash, our facility
The Premier difference

Specialist care, not a quick spray

Your rug is collected and brought to our dedicated washing facility, where it is hand-assessed and cleaned by fibre, then dried under control. A deep, safe clean that protects the rug you love, backed by 29 years and a free re-wash guarantee.

Why Premier

Built to protect your rug

Comes back fresh, not perfumed or full of residue

Where rivals just claim non-toxic, we rinse it out. Our water-based immersion wash flushes the non-toxic products back out of the rug, so it comes home smelling clean without being scented and with no detergent film left sitting in the fibres.

Reaches the deep dust a hire machine cannot

We dry-dust to release embedded grit, then fully submerge the rug to flush allergy-triggering dust, dust mites and allergens out of the foundation. A cheap hire machine or an in-home pass simply cannot lift what a full water bath does.

Rug specialist with free pickup, not a carpet van

We collect from your Brisbane door and hand-wash by immersion at our own Yatala facility, never steam-cleaning in your home. A controlled water bath is gentler on natural fibres and returns the rug rinsed and fully dried rather than damp.

Non-toxic and fully insured, free re-wash guarantee

Products are safe for the children and pets who lie on the rug, your rug is insured from collection to return, and if the result is not right we re-wash it free within 48 hours, on top of your rights under the Australian Consumer Law.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
Ends back on your floor, fresh and fully dry
Stage 4 of 7Immersion washHand-washed by full immersion, never steam-cleaned
Step6Your rug is hand-washed by full immersion in a controlled bath, never steam-cleaned. Water reaches through to the base of the rug, where pet urine and old smells sit, so odour is lifted at its source, not masked.
Step7Light rotary agitation, a gentle rotating movement through the wash water, lifts years of ground-in grime from deep in the pile without the harsh scrubbing that can fray wool or silk. Gentle enough for hand-knotted and Persian rugs.
Step8The dirty water, loosened soil and dissolved pet residue are drawn fully back out of the rug rather than left to dry in the fibres. What comes out is the grey water a surface clean never touches.
Step9A controlled rinse flushes the cleaning solution back out, leaving a low-residue finish. No sticky film to attract new dirt, and a rug that is safe for the kids and the dog to sprawl on again.

Standard turnaround 7 days door to door, or 48-hour service on request.

29 yrs
Specialist experience
7-Day
Standard turnaround, 48hr on request
Free
Pickup & delivery
100%
Insured & guaranteed
What we clean & repair

One specialist for every kind of rug

From hand-knotted heirlooms to everyday wool, plus odour, stain, protection and repair work, all under one roof.

Persian & Oriental

Hand-knotted heirlooms, dye-tested and gently immersion-washed to protect natural fibres and colours.

Wool & Silk

Fibre-correct, lanolin-safe washing that cleans deeply without stripping or felting delicate pile.

Mould & Odour

Deep treatment that reaches the backing to clear musty smells, damp and mould at the source.

Pet Stains & Urine

Full-immersion removal that lifts odour and staining from the whole rug, not just the surface.

Stain Protection

An optional fibre guard applied after washing to help your rug resist spills and stay cleaner longer.

Repairs & Fringing

Edges re-bound, fringes restored and moth or wear damage repaired by experienced hands.

A friendly Premier Rug Cleaning technician in uniform
About Premier

29 years. One thing, done properly.

Premier Rug Cleaning has spent 29 years doing one thing properly: washing rugs, not carpets, rated 4.9 from 10,413 reviews. Our IICRC-certified technicians collect your rug from your Brisbane door, tag it, and hand-wash it by full immersion at our dedicated Yatala facility, never steam-cleaned in a van, then return your exact rug fresh and fully dry. Free pickup and delivery, fully insured, with a real person on the phone.

Want your rug looking like this again?

Get my free quote
Local & trusted

Free door-to-door rug cleaning across Brisbane

Pets, kids and everyday life are hard on a good rug. Our own van does the heavy lifting, both ways.

The Premier Rug Cleaning pickup and delivery van

We collect from homes right across Brisbane, clean your rug at our facility, and deliver it back fresh and fully dry. Free pickup and delivery, every time, with a real person on the end of the phone.

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What our customers say

Real words from real customers

Rated 4.9 ★ from 10,413 customersacross South East QLD and Northern NSW. Collected directly from our customers after every clean, and the count updates automatically as new reviews come in.

on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Real people, real rugs

See the team in action on Instagram

Follow @premier_rug_cleaning for behind-the-scenes reels from the drivers, cleaners and team who care for your rug.

Good to know

Common questions

How can I clean a rug naturally without harsh chemicals?

At home you can vacuum both sides, spot-treat with diluted white vinegar, and air it in the sun, but that only reaches the surface. For wool, silk or handmade rugs the allergy-triggering dust sits deep in the foundation where natural home methods cannot reach. We dry-dust first, then fully submerge the rug in a controlled water bath using non-toxic products, and rinse them back out before drying. It is a genuinely natural wash that actually lifts the deep dust, not just the surface.

How do I clean a rug without washing it, or one that is not washable?

If a rug is too delicate, antique or fibre-sensitive for a home wash, do not soak it yourself, you risk shrinking, felting and dye bleed. Vacuum gently, beat or shake out loose dust outdoors, and blot spills rather than rubbing. When it needs a real clean, we dye-test for colourfastness first, then hand-wash by gentle immersion. That is far safer for wool, silk and Oriental rugs than any aggressive in-home heat or steam method.

Is a 20 year old rug unhealthy?

It can be. Over the years a rug builds up allergy-triggering dust, dust mites, dander and trapped grit deep in the pile that a vacuum or hire machine never removes, which is a real concern in homes with kids, pets or allergy sufferers. A full immersion wash flushes that load out of the foundation rather than redistributing it. You do not need to replace an old rug, you need it properly washed back to a healthy, fresh state.

How much does it cost to wash an 8x10 rug?

We quote by size, fibre and condition rather than a flat rate, because a wool 8x10 with set-in pet odour is a very different job to a clean synthetic mat, and we would rather give you an honest price than a misleading headline figure. Call 1800 655 949 or send the rug details for a clear quote up front with no surprises. Bringing more than one rug saves $20 on every additional rug in the same booking, so three rugs is $40 off and four is $60 off.

Will my rug come back smelling of chemicals, and are the products really safe for my kids and pets?

No chemical smell, and yes they are safe. We wash in water with non-toxic products then thoroughly rinse them out before drying fully, so the rug comes back fresh without being scented, not perfumed or damp. The products are safe for the children and pets who lie on the rug, and non-toxic does not mean weak: the deep clean comes from the immersion method. If scent sensitivity is your reason for calling, tell us on 1800 655 949 and we will keep it fragrance free.

Book your free eco friendly rug pickup in Brisbane today

Give your rug a genuinely non-toxic, water-based immersion hand-wash that flushes out the deep allergy-triggering dust and comes back fresh, not perfumed, with no harsh residue where your kids and pets live. Free pickup and delivery across Brisbane, a colourfast test before we wash, fragrance free on request, full insurance and our free re-wash guarantee, all from an IICRC-certified team with 29 years behind it. Your guarantee does not affect your rights under the Australian Consumer Law. Standard turnaround is about 7 days, 48-hour available on request at an additional cost. Call Premier Rug Cleaning on 1800 655 949. Bringing more than one rug? Save $20 on every additional rug in the same booking.

No obligation Free pickup & delivery Non-toxic & pet-safe free re-wash guarantee

Our vans visit Brisbane on set days each week. Book now to catch this week’s run.

Ready when you are

Ready to bring your rug back to life?

Get your free, no-obligation quote. Free pickup and delivery across Brisbane. We reply the next business day, or the same day if you send it early.

Rug cleaning from $150

Every rug quoted by size, fibre and condition before any work starts

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.
Want stain protection? Mention it in Comments — it’s 50% off until 31 October.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

Free Pickup & DeliveryAcross SE QLD & Northern NSW
IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM
Call now Get my free quote