Antique Rug Cleaning ToowoombaHand-washed by rug specialists, never treated like carpet

Your antique rug handled like a piece with history, not just another job, the stale storage smell gone and the colours looking cleaner.

  • Rugs only for 29 years, IICRC-certified, rated 4.9 from 8,550 reviews
  • Free pickup and delivery across Toowoomba, no fitting a bulky rug in your car
  • Hand-washed by full immersion at our Yatala facility, never in a van
  • Inspected and dye tested first, with an honest word on what is realistic
Prefer to talk? Call 1800 655 949 · 8:30am to 4:30pm
Our vans are in Toowoomba on set days each week. Book to catch this week’s run.
Rated 4.9 · 8,550 customer reviews

Get your free quote

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: not happy with how your rug comes back? Tell us within 7 days and we’ll wash it again, free. In addition to your rights under Australian Consumer Law.

Rated 4.9 IICRC certified 7-day re-wash guarantee
IICRC Certified FirmIICRC Certified Firm
4.9
Rated 4.9 stars8,550 customer reviews
7-day
Re-wash guaranteefree, no quibble
Fully InsuredFully Insured
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Rug specialists, not carpet cleaners

Why an antique rug needs a specialist, not a carpet cleaner

A truck-mounted steam unit or an in-home portable machine only freshens the surface, it never gives an old rug the wash it actually needs. Antique and hand-knotted rugs were made before colourfast synthetic dyes existed, the foundation can be fragile after generations of use, and years rolled up in storage leave a stale, musty smell soaked deep into the pile. That is exactly the kind of job a carpet cleaner cannot do. If the rug belonged to family, you are fussy about who handles it, and you are right to be.

 
In-home / van clean
Premier facility wash
Where it is cleaned
Sprayed where it lies, in your home
Full immersion bath at our facility
Water and drying
Left damp in the pile for days
Controlled rinse, dried with airflow
Dye and shrinkage
Heat and over-wetting risk both
Dye-tested and controlled, no shrinkage
Pet urine in the backing
Surface spray never reaches it
Immersion reaches the whole rug
The risk

A carpet cleaner with a van can ruin a fine rug

One-size-fits-all carpet machines are the number one cause of rug damage. Here is exactly what goes wrong.

Fringe and foundation left to frayAn automated machine or a steam wand dragged across an old rug tugs at worn fringe and a weak foundation. Once knots let go and the foundation splits, no wash puts an irreplaceable piece back together.
Old dyes bleeding into one anotherPre-synthetic natural dyes are not always colourfast. Skip the dye test and a hot, uncontrolled clean, and reds run into ivories permanently, leaving muddy halos across the pattern you treasured.
Over-wetting that shrinks and felts the woolA hot blast and too much water make wool and silk shrink, ripple and felt into a matted board. The rug never lies flat again, and the soft hand of the pile is gone for good.
Lost, swapped or damaged off-siteHand it to an operator with no tracking and your exact rug can come back the wrong one, or not at all. With no chain of custody, a sentimental piece is gone and there is no proving it.

Don't risk a one-size-fits-all clean on a rug you love

Get my free quote
“The Toowoomba pickup was for loose fringe on our antique rug. The repair is subtle and much tidier than before. After dealing with loose fringe, we could finally use the rug again.”
Zoe Hart · Toowoomba · customer review
Real wash, our facility
The Premier difference

Specialist care, not a quick spray

Your rug is collected and brought to our dedicated washing facility, where it is hand-assessed and cleaned by fibre, then dried under control. A deep, safe clean that protects the rug you love, backed by 29 years and a 7-day free re-wash guarantee.

Why Premier

Built to protect your rug

A genuine full-immersion hand-wash, never an automated machine

Unlike operators who run rugs through a machine or steam them on-site, we hand-wash yours by full immersion at our dedicated Yatala facility, the only way to flush deep musty odour and ground-in grime from an old rug, never done in your home or a van.

Your exact rug back, with a clear chain of custody

Your rug is recorded at pickup and tracked through a clear chain of custody, so the piece that leaves your Toowoomba door is the exact one returned to it. Fully insured from pickup to delivery, with a real person on the phone throughout.

Inspected and honestly assessed before any water

We dye and colour-fastness test first, then tell you plainly what is realistic, including flagging dry rot, a weak foundation or old stains that may not fully lift. With an heirloom you want honesty over over-promising, so that is what you get.

Gentle, fibre-aware washing for delicate rugs

We avoid the heat that shrinks wool and silk, using a gentle full-immersion wash matched to your rug rather than a hot blast. Non-toxic, pet and child safe products, so the rug comes back refreshed, not over-cleaned.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at a time that suits you, at no charge
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door at a time that suits you, fresh, fully dry and ready to walk on
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request.

0 yrs
Specialist experience
7-Day
Standard turnaround, 48hr on request
Free
Pickup & delivery
100%
Insured & guaranteed
What we clean & repair

One specialist for every kind of rug

From hand-knotted heirlooms to everyday wool, plus odour, stain, protection and repair work, all under one roof.

Persian & Oriental

Hand-knotted heirlooms, dye-tested and gently immersion-washed to protect natural fibres and colours.

Wool & Silk

Fibre-correct, lanolin-safe washing that cleans deeply without stripping or felting delicate pile.

Mould & Odour

Deep treatment that reaches the backing to clear musty smells, damp and mould at the source.

Pet Stains & Urine

Full-immersion removal that lifts odour and staining from the whole rug, not just the surface.

Stain Protection

An optional fibre guard applied after washing to help your rug resist spills and stay cleaner longer.

Repairs & Fringing

Edges re-bound, fringes restored and moth or wear damage repaired by experienced hands.

A friendly Premier Rug Cleaning technician in uniform
About Premier

29 years. One thing, done properly.

Premier has spent 29 years doing one thing properly: washing rugs. Not carpets, not floors, rugs. Our IICRC-certified technicians collect your antique from your Toowoomba door, hand-wash it by full immersion at our dedicated Yatala facility, and return the exact rug gently cleaned and intact. That care shows in a live 4.9 rating from 8,550 reviews. Fully insured, with a real person on the phone.

Real rugs, real results

See the difference a proper wash makes

Real customer rugs, cleaned at our facility. Drag the slider to reveal the before and after.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Wool floral rug: years of ground-in soil and traffic lifted, the colours brought back.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Patterned rug: dulled, soiled pile deep-cleaned so the design reads crisp again.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Tribal rug: staining and grime washed out, the reds and golds restored.

Want your rug looking like this again?

Get my free quote
Local & trusted

Free door-to-door rug cleaning across Toowoomba

Pets, kids and everyday life are hard on a good rug. Our own van does the heavy lifting, both ways.

The Premier Rug Cleaning pickup and delivery van

We collect from homes right across Toowoomba, clean your rug at our facility, and deliver it back fresh and fully dry. Free pickup and delivery, every time, with a real person on the end of the phone.

ToowoombaHighfieldsWestbrookMiddle RidgeRangevilleNewtownWilsontonCentenary HeightsGlenvale
Map of Toowoomba
How pricing works

Our simple booking process

From your first enquiry to your rug back at your door, here is exactly how it works.

1
You enquire

Send the quick form or call us. Form enquiries get a call back the next business day, or the same day if you send it early. Call in office hours and you speak to a real person on the spot.

2
We quote your rug

We talk through the size, fibre and condition of your rug, then send you a clear, no-obligation custom quote.

3
Accept and book

Happy with your quote? We book you in and schedule a free pickup on a date that suits you.

4
Pickup and inspect

We collect your rug and our IICRC-certified technician confirms the size, fibre and condition at our facility. If anything changes, we call you first.

5
Washed and delivered

Our delivery vans run through your service area every week, so your rug comes back hand-washed, fresh and fully dry.

How your custom quote works

Every rug is priced individually by size, fibre and condition. You see your exact price before any work begins, pickup and delivery are free, and every additional rug in the same booking is $20 off.

Size

We measure your rug, so larger pieces are priced fairly and smaller rugs cost less.

+
Fibre

Wool, silk, synthetic or handmade, each fibre needs a different process and is priced accordingly.

+
Condition

Stains, odour and wear are assessed up front, so you only pay for the treatment your rug needs.

Your free, no-obligation quoteNo surprise bills · free pickup & delivery included
What our customers say

Real words from real customers

Rated 4.9 from 8,550 customersacross South East QLD and Northern NSW. Collected directly from our customers after every clean, and the count updates automatically as new reviews come in.

on 02 Jun 2022
Easy pickup from Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 04 May 2026
Pet smell finally gone for our woven rug
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
Handled after water damage in Bangalow
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Very happy with the clean from Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 12 Mar 2022
Old marks softened nicely in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Fringe left tidy in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Clean again after the facility wash in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
on 23 Oct 2023
Good advice on moth damage
The wool rug concern was handled carefully. They explained what to watch for and the rug feels clean enough to keep using.
Mariam Chowdhury
from Kawana
on 16 Jul 2024
Mould smell sorted in Bardon
The area rug picked up a musty smell after the humid weather. It was cleaned and sanitised properly, and the room no longer has that damp smell. The Bardon pickup was handled well.
Benjamin OConnor
from Bardon
on 05 Dec 2021
Pet smell finally gone in Grantham
Our dog had one accident on the Scandi rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Grantham pickup was handled well.
Tara Wilson
from Grantham
on 13 May 2024
Washed properly and returned fresh in Palm Beach
The wool rug had been bothering me in the family room for weeks. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The communication made the whole thing feel simple.
Marcus Ellis
from Palm Beach
Real people, real rugs

See the team in action on Instagram

Follow @premier_rug_cleaning for behind-the-scenes reels from the drivers, cleaners and team who care for your rug.

Good to know

Common questions

Is it worth cleaning an old or antique rug?

Usually yes. A genuine hand-wash lifts years of ground-in dust, clears a stale storage smell and brings tired colours back, often making an old rug well worth keeping over replacing it. Because every rug is different, we inspect yours first and give you an honest answer, including telling you if it is not worth the spend, before any cost is involved. To talk it through, phone 1800 655 949.

How do you clean an old vintage rug?

Your rug is collected and taken to our Yatala facility, never cleaned in your home or a van. There it is gently hand-washed by full immersion in a controlled environment, by IICRC-certified technicians who have specialised in rugs only for 29 years. We dye test first and avoid the heat that shrinks wool and silk, then dry it carefully. That is the proper clean an old rug needs.

Can I put baking soda or vinegar over an antique rug at home?

We would not recommend it on an antique. Baking soda, vinegar and a hired carpet machine only freshen the surface, and they can set stains or disturb delicate old dyes that were never colourfast to begin with. On an irreplaceable piece the risk is not worth it. A full-immersion hand-wash flushes the fibres right through instead of pushing grime and moisture deeper, which is what causes the damage.

Can you get the musty, stale storage smell out of an antique rug?

Yes. A musty smell from years rolled up or a humid spell sits deep in the pile, which is why home sprays only mask it and it returns in the next damp spell. Our full-immersion hand-wash flushes the fibres right through with non-toxic, pet and child safe products, so the rug comes back smelling neutral rather than stale, ready to put straight back down.

How do I bring an old rug back to life without ruining it?

Carefully, and not with a home cleaner. Before any water touches it we run a colourfast dye test, because old natural dyes are not always stable, and we avoid the heat that shrinks wool and silk. Your rug is inspected and recorded at pickup with a clear chain of custody, stays at our Yatala facility, is fully insured, and is backed by a 7-day free re-wash plus your rights under Australian Consumer Law.

Arrange your free Toowoomba antique rug pickup

Hand your antique rug to specialists who treat it as the heirloom it is. You get free pickup and delivery across Toowoomba and South East QLD, an honest inspection and dye test before any wash, full insurance and a clear chain of custody from door to door, and a 7-day free re-wash if you are not happy. Have more than one rug? Save $20 off every additional rug in the same booking. Our vans run Toowoomba on set days each week. Phone 1800 655 949.

No obligation Free pickup & delivery Non-toxic & pet-safe 7-day re-wash guarantee

Our vans visit Toowoomba on set days each week. Book now to catch this week’s run.

Ready when you are

Ready to bring your rug back to life?

Get your free, no-obligation quote. Free pickup and delivery across Toowoomba. We reply the next business day, or the same day if you send it early.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: not happy with how your rug comes back? Tell us within 7 days and we’ll wash it again, free. In addition to your rights under Australian Consumer Law.