Antique Rug Cleaning Northern NSWHand-washed and handled like a rug with history, never treated like carpet
Your antique rug comes home smelling neutral and looking cared for, colours and character intact, handled like a piece you were fussy about from start to finish.
- Free pickup and delivery across Northern NSW and South East QLD, so a bulky rug never has to fit in your car
- Full immersion hand-wash at our dedicated Yatala facility, never a quick freshen in a van
- Rugs only for 29 years, IICRC-certified, not a carpet round that takes a rug on the side
- Tagged and inspected at pickup, fully insured, your exact rug returned to your door
Get your free quote
No obligation · free pickup & delivery · we reply next business day
IICRC Certified Firm
Fully InsuredWatch your rug's full journey
From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.
Why an antique rug needs the opposite of ordinary carpet cleaning
Owners tell us the same thing: my rug needs a proper clean, not the sort of thing carpet cleaners can do. They are right. You have probably let a steam cleaner or a hire machine have a go and watched it only freshen the surface, not really get there. So the musty smell from years rolled up in storage and the urine soaked into the backing both creep straight back. Worse, an automated machine floods aged wool and silk with heat and water the fibres were never built to take. A hand-knotted heirloom is not carpet, and it should never be cleaned like one.
A carpet cleaner with a van can ruin a fine rug
One-size-fits-all carpet machines are the number one cause of rug damage. Here is exactly what goes wrong.
Don't risk a one-size-fits-all clean on a rug you love
Get my free quote“We found wool fibres coming loose while moving the antique rug. The worn areas are still there, but the rug feels cared for. I liked that it came back ready to put straight down.”Sophie Wood · Tweed Heads · customer review
Specialist care, not a quick spray
Your rug is collected and brought to our dedicated washing facility, where it is hand-assessed and cleaned by fibre, then dried under control. A deep, safe clean that protects the rug you love, backed by 29 years and a 7-day free re-wash guarantee.
Built to protect your rug
Your rug is washed by hand, fibre by fibre, in controlled-temperature water chosen for its age and dyes, never blasted by a machine on a one-size production line. That is the difference between a clean it survives and one it suffers.
Every rug is tagged at pickup and follows a clear chain of custody through our Yatala facility, so the piece you handed us is the piece we return. Fully insured from the moment it leaves your door.
Before any water, we run a dye and colour-fastness test and tell you plainly what is realistic, including any old stains or worn areas that will not lift. You decide knowing the truth, not a sales promise.
We collect from your Northern NSW door and deliver back free, with vans visiting each area on set days, so a heavy antique never rides in your boot or strains your back.
7 careful stages, all 15 steps
No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.
Standard turnaround 7 days door to door, or 48-hour service on request.
One specialist for every kind of rug
From hand-knotted heirlooms to everyday wool, plus odour, stain, protection and repair work, all under one roof.
Hand-knotted heirlooms, dye-tested and gently immersion-washed to protect natural fibres and colours.
Fibre-correct, lanolin-safe washing that cleans deeply without stripping or felting delicate pile.
Deep treatment that reaches the backing to clear musty smells, damp and mould at the source.
Full-immersion removal that lifts odour and staining from the whole rug, not just the surface.
An optional fibre guard applied after washing to help your rug resist spills and stay cleaner longer.
Edges re-bound, fringes restored and moth or wear damage repaired by experienced hands.
29 years. One thing, done properly.
Premier Rug Cleaning has spent 29 years doing one thing properly: washing rugs by hand. Not carpets, not floors, rugs. Our IICRC-certified technicians collect your antique from your Northern NSW door for free, full immersion hand-wash it at our dedicated Yatala facility, and return it fully insured. A live 4.9 from 8,550 reviews, a friendly uniformed team and a real person on the phone, treating every rug like one with history.
See the difference a proper wash makes
Real customer rugs, cleaned at our facility. Drag the slider to reveal the before and after.
Wool floral rug: years of ground-in soil and traffic lifted, the colours brought back.
Patterned rug: dulled, soiled pile deep-cleaned so the design reads crisp again.
Tribal rug: staining and grime washed out, the reds and golds restored.
Want your rug looking like this again?
Get my free quoteFree door-to-door rug cleaning across Northern NSW
Pets, kids and everyday life are hard on a good rug. Our own van does the heavy lifting, both ways.
We collect from homes right across Northern NSW, clean your rug at our facility, and deliver it back fresh and fully dry. Free pickup and delivery, every time, with a real person on the end of the phone.
Our simple booking process
From your first enquiry to your rug back at your door, here is exactly how it works.
Send the quick form or call us. Form enquiries get a call back the next business day, or the same day if you send it early. Call in office hours and you speak to a real person on the spot.
We talk through the size, fibre and condition of your rug, then send you a clear, no-obligation custom quote.
Happy with your quote? We book you in and schedule a free pickup on a date that suits you.
We collect your rug and our IICRC-certified technician confirms the size, fibre and condition at our facility. If anything changes, we call you first.
Our delivery vans run through your service area every week, so your rug comes back hand-washed, fresh and fully dry.
How your custom quote works
Every rug is priced individually by size, fibre and condition. You see your exact price before any work begins, pickup and delivery are free, and every additional rug in the same booking is $20 off.
We measure your rug, so larger pieces are priced fairly and smaller rugs cost less.
Wool, silk, synthetic or handmade, each fibre needs a different process and is priced accordingly.
Stains, odour and wear are assessed up front, so you only pay for the treatment your rug needs.
Real words from real customers
Rated 4.9 ★ from 8,550 customersacross South East QLD and Northern NSW. Collected directly from our customers after every clean, and the count updates automatically as new reviews come in.
See the team in action on Instagram
Follow @premier_rug_cleaning for behind-the-scenes reels from the drivers, cleaners and team who care for your rug.
Common questions
Is it worth cleaning an old or antique rug, or am I better off replacing it?
For a hand-knotted or sentimental rug it is almost always worth it. A proper wash brings back colour, softness and freshness that a new machine-made rug simply cannot match. We inspect and dye-test your rug first and give you an honest view at pickup. If a piece is genuinely too fragile or worn to gain from cleaning, we tell you straight rather than taking your money, and we quote by size, fibre and condition so you see a clear price before we begin.
How do you clean an old vintage rug, and can I just use baking soda or vinegar at home?
Home tricks like baking soda or vinegar only freshen the surface, and acidic vinegar can shift fragile old dyes and set stains rather than lift them. We collect your rug, inspect it, run a dye and colour-fastness test, then hand-wash it by full immersion at our Yatala facility in controlled-temperature water and dry it flat. That genuine wash reaches the musty smell and deep grime an antique holds, without the hot blast an automated machine would put through aged fibres.
My antique rug smells musty after years in storage. Will the smell actually go and stay gone?
Yes. The stale, damp smell from years rolled up sits deep in the foundation, so a surface clean only hides it for a fortnight. Our full immersion hand-wash flushes the odour right through the rug rather than masking it, and our controlled drying means it does not creep back in the next humid spell. Every wash is backed by our 7-day free re-wash guarantee, so if anything is not right you tell us and we put it right.
A regular carpet cleaner could wreck it, so how do I know an automated machine will not ruin mine?
We never put antiques through an automated machine, and we never clean them in your home with truck-mounted steam. Each rug is hand-washed in controlled-temperature water set to suit its age, never a hot blast, after a dye and colour-fastness test, then dried flat to protect old vegetable and mineral dyes and aged wool and silk. We have specialised in rugs only for 29 years, our technicians are IICRC-certified, and your tagged rug is fully insured the whole time it is with us.
Do you really come to Northern NSW, and what does pickup and turnaround look like?
Yes. We service South East QLD and Northern NSW, with vans visiting each area on set days every week, and pickup and delivery to your door are free with no distance charge. Standard turnaround is about 7 days door to door, with a 48-hour service available on request. Booking more than one rug saves you $20 off every additional rug in the same booking. Call 1800 655 949, open 8:30am to 4:30pm.
Send us your antique rug with confidence
Arrange free pickup and delivery across Northern NSW, so you lift nothing. We tag and inspect your rug, dye-test before any water, tell you honestly what is realistic, then gently hand-wash it at our Yatala facility by IICRC-certified specialists and return your exact rug, fully insured and smelling neutral. Standard turnaround about 7 days, or ask about 48-hour service. Booking more than one rug? You save $20 off every additional rug, and every wash carries our 7-day free re-wash guarantee.
Our vans visit Northern NSW on set days each week. Book now to catch this week’s run.
Ready to bring your rug back to life?
Get your free, no-obligation quote. Free pickup and delivery across Northern NSW. We reply the next business day, or the same day if you send it early.