Antique Rug Cleaning Gold CoastHand-washed by rug specialists, never treated like carpet

Your family heirloom back home looking cared for and smelling fresh, handled like a rug with history, not just another carpet job.

  • Rug-only hand-wash specialists, never carpet cleaners with a sideline
  • Full immersion wash that lifts stale storage smells from the foundation
  • Honest inspection first, so you know what is realistic before we start
  • Free pickup and delivery across South East QLD and Northern NSW
Prefer to talk? Call 1800 655 949 · 8:30am to 4:30pm
Our vans are in Gold Coast on set days each week. Book to catch this week’s run.
Rated 4.9 · 10,413 customer reviews
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Rug cleaning from $150Every rug quoted by size, fibre and condition before any work starts
Premier Rug Cleaning technician in uniform

Get your free quote

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

Rated 4.9 IICRC certified free re-wash guarantee
IICRC Certified FirmIICRC Certified Firm
4.9
Rated 4.9 stars10,413 customer reviews
48-hr
Re-wash guaranteefree, no quibble
Fully InsuredFully Insured
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Rug specialists, not carpet cleaners

An antique rug needs a proper wash, not the surface freshen a carpet steamer leaves behind

Owners tell us the same thing: "My rug needs a proper clean, not the sort of thing carpet cleaners can do." They have let a steam cleaner have a go and found it only freshened the surface. A hand-knotted antique pulled from storage smells stale, the colours look tired, and a generic in-home or van job cannot reach what is held deep in the foundation. And because the piece belonged to family, you are fussy about who handles it, and nervous about sending something sentimental and irreplaceable away to a stranger.

 
In-home / van clean
Premier facility wash
Where it is cleaned
Sprayed where it lies, in your home
Full immersion bath at our facility
Water and drying
Left damp in the pile for days
Controlled rinse, dried with airflow
Dye and shrinkage
Heat and over-wetting risk both
Dye-tested and controlled, no shrinkage
Pet urine in the backing
Surface spray never reaches it
Immersion reaches the whole rug
The risk

A carpet cleaner with a van can ruin a fine rug

One-size-fits-all carpet machines are the number one cause of rug damage. Here is exactly what goes wrong.

Fringe and edges left frayedAn automated machine or an aggressive carpet steam drags on a hand-knotted rug, frizzing and fraying the fringe and unravelling the edges. Once those knots let go on an antique, the damage is permanent and shows.
Old dyes that bleed and runVintage and handmade dyes are unpredictable, and a hot uncontrolled blast can make reds and blues bleed into the lighter wool. Without a dye-test first, one wash can blur the pattern that gives the rug its value.
Over-wetting that shrinks and feltsSoak a wool foundation in too much water with no controlled drying and it shrinks, ripples and felts the pile into a hard, matted mess. A rug that goes in flat can come back buckled and never lie right again.
Sent off-site and lost or swappedHanding a valuable rug to a stranger is nerve-racking, and the real fear is it comes back damaged, or not as the same rug at all. That is why every piece is tagged at pickup and tracked under a clear chain of custody.

Don't risk a one-size-fits-all clean on a rug you love

Get my free quote
“They collected it from Robina and explained how the binding would sit. We wanted the antique rug repaired before the edge unravelled further. The side now lies flatter and looks much cleaner.”
Liam Hunt · Robina · customer review
Real wash, our facility
The Premier difference

Specialist care, not a quick spray

Your rug is collected and brought to our dedicated washing facility, where it is hand-assessed and cleaned by fibre, then dried under control. A deep, safe clean that protects the rug you love, backed by 29 years and a free re-wash guarantee.

Why Premier

Built to protect your rug

Hand-washed, never run through a machine

We are a rug-only hand-wash specialist with 29 years behind us, not a carpet business that bolted rugs on. Your antique is hand-washed by full immersion the way that fibre demands, never an automated machine and never a hot steam blast.

Your exact rug back, tracked the whole way

Every piece is tagged at pickup and kept under a clear chain of custody at our dedicated Yatala facility, fully insured. It is always accounted for and the rug that leaves your door is the same rug that comes home.

Dye-tested and fibre-correct

We dye and colour-fastness test handmade rugs before any water touches them, then hand-wash gently with controlled, flat drying chosen for the fibre, so nothing bleeds, shrinks, runs or felts.

Honest assessment before any work

Every rug is inspected at pickup and we tell you plainly what is realistic, including old stains, colour movement or wear, so there is no false hope and no pressure to wash a rug that cannot take it.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at a time that suits you, at no charge
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door at a time that suits you, fresh, fully dry and ready to walk on
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request.

0 yrs
Specialist experience
7-Day
Standard turnaround, 48hr on request
Free
Pickup & delivery
100%
Insured & guaranteed
What we clean & repair

One specialist for every kind of rug

From hand-knotted heirlooms to everyday wool, plus odour, stain, protection and repair work, all under one roof.

Persian & Oriental

Hand-knotted heirlooms, dye-tested and gently immersion-washed to protect natural fibres and colours.

Wool & Silk

Fibre-correct, lanolin-safe washing that cleans deeply without stripping or felting delicate pile.

Mould & Odour

Deep treatment that reaches the backing to clear musty smells, damp and mould at the source.

Pet Stains & Urine

Full-immersion removal that lifts odour and staining from the whole rug, not just the surface.

Stain Protection

An optional fibre guard applied after washing to help your rug resist spills and stay cleaner longer.

Repairs & Fringing

Edges re-bound, fringes restored and moth or wear damage repaired by experienced hands.

A friendly Premier Rug Cleaning technician in uniform
About Premier

29 years. One thing, done properly.

Premier Rug Cleaning has spent 29 years doing one thing properly: hand-washing rugs, not carpets. Our IICRC-certified technicians collect your antique from your door, inspect it and tell you honestly what to expect, then full-immersion hand-wash it at our dedicated Yatala facility, never in a van, and return it fully dry. Fully insured, non-toxic and pet and child safe, with a live 4.9 rating from 10,413 reviews and a real person on the phone.

Real rugs, real results

See the difference a proper wash makes

Real customer rugs, cleaned at our facility. Drag the slider to reveal the before and after.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Wool floral rug: years of ground-in soil and traffic lifted, the colours brought back.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Patterned rug: dulled, soiled pile deep-cleaned so the design reads crisp again.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Tribal rug: staining and grime washed out, the reds and golds restored.

Want your rug looking like this again?

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Local & trusted

Free door-to-door rug cleaning across Gold Coast

Pets, kids and everyday life are hard on a good rug. Our own van does the heavy lifting, both ways.

The Premier Rug Cleaning pickup and delivery van

We collect from homes right across Gold Coast, clean your rug at our facility, and deliver it back fresh and fully dry. Free pickup and delivery, every time, with a real person on the end of the phone.

Gold CoastSurfers ParadiseBroadbeachBurleigh HeadsRobinaSouthportMermaid BeachPalm BeachCoomera
Map of Gold Coast
How pricing works

Our simple booking process

From your first enquiry to your rug back at your door, here is exactly how it works.

1
You enquire

Send the quick form or call us. Form enquiries get a call back the next business day, or the same day if you send it early. Call in office hours and you speak to a real person on the spot.

2
We quote your rug

We talk through the size, fibre and condition of your rug, then send you a clear, no-obligation custom quote.

3
Accept and book

Happy with your quote? We book you in and schedule a free pickup on a date that suits you.

4
Pickup and inspect

We collect your rug and our IICRC-certified technician confirms the size, fibre and condition at our facility. If anything changes, we call you first.

5
Washed and delivered

Our delivery vans run through your service area every week, so your rug comes back hand-washed, fresh and fully dry.

How your custom quote works

Every rug is priced individually by size, fibre and condition. You see your exact price before any work begins, pickup and delivery are free, and every additional rug in the same booking is $20 off.

Size

We measure your rug, so larger pieces are priced fairly and smaller rugs cost less.

+
Fibre

Wool, silk, synthetic or handmade, each fibre needs a different process and is priced accordingly.

+
Condition

Stains, odour and wear are assessed up front, so you only pay for the treatment your rug needs.

Your free, no-obligation quoteNo surprise bills · free pickup & delivery included
What our customers say

Real words from real customers

Rated 4.9 from 10,413 customersacross South East QLD and Northern NSW. Collected directly from our customers after every clean, and the count updates automatically as new reviews come in.

on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Real people, real rugs

See the team in action on Instagram

Follow @premier_rug_cleaning for behind-the-scenes reels from the drivers, cleaners and team who care for your rug.

Good to know

Common questions

How do you clean an old vintage rug?

We collect it, inspect and dye-test it, then gently hand-wash it by full immersion at our Yatala facility, never an automated machine or a hot steam blast. It is dried flat under controlled conditions so nothing shrinks or felts, then delivered back to your door. That is the only safe way to deep-clean a vintage rug without risking the fibres or foundation.

Can I put baking soda or vinegar over an antique rug?

We do not recommend it on anything antique. Baking soda, vinegar and supermarket sprays only sit on the surface, and on delicate natural fibres they can dull the wool, set a stain or react with old dyes. The musty smell you are chasing sits deep in the foundation where a home treatment cannot reach. Far safer to let us dye-test and hand-wash it properly than risk marking an irreplaceable piece.

Is it worth cleaning an old or antique rug?

In most cases yes, and far cheaper than replacing a quality hand-knotted piece. A full immersion hand wash lifts years of grit and stale odour a carpet clean leaves behind and brings the pile and colour back to life. But we will tell you honestly at inspection if a rug is too worn or fragile to be worth it, rather than take your money for a clean that will not help. You add a second rug and save $20 on every extra rug in the same booking.

My rug came out of storage smelling stale and musty. Can you get the smell out for good?

Yes, and it is one of the most common reasons people call. A stale storage or musty smell sits deep in the foundation where a surface steam cannot reach, so it only masks it for a fortnight. Full immersion hand washing flushes it right through, so the rug comes back smelling neutral and ready to put straight back down, not freshened for a week.

Where is my rug while it is away, and what protects it?

It stays at our Yatala facility the whole time, tagged and inspected at pickup under a clear chain of custody, so it is always accounted for and comes back as the same rug. You are fully insured throughout. Standard turnaround is about 7 days door to door, with 48-hour service on request at an additional cost, plus a free re-wash guarantee on top of your Australian Consumer Law rights if anything is not right.

Book your free antique rug pickup

Start with a free, careful pickup and an honest, inspection-based assessment, no obligation. We dye-test, hand-wash your antique by full immersion at Yatala, dry it under control and return it cared for, your exact rug back. Free pickup and delivery across South East QLD and Northern NSW. Standard turnaround about 7 days, or ask about 48-hour service on our set-day van runs. Add a second rug and save $20 on every extra rug. Call 1800 655 949.

No obligation Free pickup & delivery Non-toxic & pet-safe free re-wash guarantee

Our vans visit Gold Coast on set days each week. Book now to catch this week’s run.

Ready when you are

Ready to bring your rug back to life?

Get your free, no-obligation quote. Free pickup and delivery across Gold Coast. We reply the next business day, or the same day if you send it early.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

Free Pickup & DeliveryAcross SE QLD & Northern NSW
IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM
Call nowGet my free quote