Afghan Rug Cleaning ToowoombaHand-washed properly, never treated like a carpet

Your hand-knotted Afghan rug collected from your Toowoomba door and brought back soft, colour-true and smelling neutral, washed gently by hand on its own, never treated like a carpet.

  • Full immersion hand-wash at our Yatala facility, never a steam-clean in the van
  • Free Toowoomba pickup and delivery, vans on set days, no travel charge down the range
  • Comes back fully dry, neutral and ready to lay down, with no damp musty return
  • 4.9 from 10,413 reviews, 29 years rug-only, IICRC-certified, fully insured
Prefer to talk? Call 1800 655 949 · 8:30am to 4:30pm
Our vans are in Toowoomba on set days each week. Book to catch this week’s run.
Rated 4.9 · 10,413 customer reviews
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Rug cleaning from $150Every rug quoted by size, fibre and condition before any work starts
Premier Rug Cleaning technician in uniform

Get your free quote

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.
Want stain protection? Mention it in Comments — it’s 50% off until 31 October.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

Rated 4.9 IICRC certified free re-wash guarantee
IICRC Certified FirmIICRC Certified Firm
★4.9
Rated 4.9 stars10,413 reviews
✓free
Re-wash guaranteetell us within 48 hours
Fully InsuredFully Insured
October offer

50% off stain protection

Ends 31 October

Add stain protection to any rug clean this month and pay half price. Applied after the wash, it helps slow absorption, giving you more time to blot spills.

Include it in my quote

Offer applies to stain protection booked with a rug clean by 31 October 2026. Priced by rug size; your quote shows the exact amount.

$20 off every extra rugSent on the same pickup. Three rugs saves $40; four saves $60.
Get my free quote
Rug cleaning from $150

Every rug quoted by size, fibre and condition before any work starts

How your custom quote works

Every rug is priced individually by size, fibre and condition. You see your exact price before any work begins, pickup and delivery are free, and every additional rug in the same booking is $20 off.

Size

We measure your rug, so larger pieces are priced fairly and smaller rugs cost less.

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Fibre

Wool, silk, synthetic or handmade, each fibre needs a different process and is priced accordingly.

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Condition

Stains, odour and wear are assessed up front, so you only pay for the treatment your rug needs.

Your free, no-obligation quoteNo surprise bills · free pickup & delivery included
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How pricing works

Our simple booking process

From your first enquiry to your rug back at your door, here is exactly how it works.

1
You enquire

Send the quick form or call us. Form enquiries get a call back the next business day, or the same day if you send it early. Call in office hours and you speak to a real person on the spot.

2
We quote your rug

We talk through the size, fibre and condition of your rug, then send you a clear, no-obligation custom quote.

3
Accept and book

Happy with your quote? We book you in and schedule a free pickup on a date that suits you.

4
Pickup and inspect

We collect your rug and our IICRC-certified technician confirms the size, fibre and condition at our facility. If anything changes, we call you first.

5
Washed and delivered

Our delivery vans run through your service area every week, so your rug comes back hand-washed, fresh and fully dry.

Real rugs, real results

See the difference a proper wash makes

Real customer rugs, cleaned at our facility. Choose a rug and watch our team at work.

Choose a rug to watch

1 of 4
“One side of our Afghan rug had a fraying edge that kept catching underfoot. It is easier to vacuum now without catching that side. I was hoping the Afghan rug would be fresh and usable again, not perfect.”
Alice Brooks · Toowoomba · customer review
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Rug specialists, not carpet cleaners

Why an ordinary carpet clean is wrong for an Afghan rug

  In-home / van clean Premier facility wash
Where it is cleanedSprayed where it lies, in your homeFull immersion bath at our facility
Water and dryingLeft damp in the pile for daysControlled rinse, dried with airflow
Dye and shrinkageHeat and over-wetting risk bothDye-tested and controlled, no shrinkage
Pet urine in the backingSurface spray never reaches itImmersion reaches the whole rug

If you have ever said you did not want your Afghan rug treated like a carpet, you already know the worry. A general carpet machine runs hot steam extraction over a thick hand-knotted rug the same way it does synthetic floor covering, and the heat can drive the natural vegetable dyes and strip the lanolin that keeps the wool soft. A quick steam in the van does not truly clean a rug like this either, it only freshens the surface while grit, storage dust and any pet accident stay locked deep in the foundation, so the stale smell creeps back the moment the humidity rises. Many people come to us scared after an inherited rug that has not been washed in years, or a pet accident their family is upset about, has been made worse by the wrong process.

The risk

A carpet cleaner with a van can ruin a fine rug

One-size-fits-all carpet machines are the number one cause of rug damage. Here is exactly what goes wrong.

Vegetable dyes bleed and run
Hot steam and harsh chemicals built for synthetic carpet can break down the natural vegetable dyes in handmade wool. One bleed and the colours run into each other permanently, and no wash will put them back.
Wool dries out and goes fuzzy
Extraction strips the lanolin that keeps Afghan wool soft and lustrous, leaving the pile dry, brittle and fuzzy. A rug that should look refreshed comes back looking older and worn out instead.
Over-wetting rots the foundation
Poor drying leaves moisture trapped in a cotton or wool foundation, which breeds mildew and a damp musty smell. The backing goes weak and saggy, so the rug never lies flat again.
Loose fringe and binding tear away
A rough van process catches the loose fringe and binding that already worries you and frays it further. What needed a careful tidy comes back ragged, and underfoot it keeps catching and pulling worse.

Don't risk a one-size-fits-all clean on a rug you love

Get my free quote
Real wash, our facility
The Premier difference

Specialist care, not a quick spray

Your rug is collected and brought to our dedicated washing facility, where it is hand-assessed and cleaned by fibre, then dried under control. A deep, safe clean that protects the rug you love, backed by 29 years and a free re-wash guarantee.

Why Premier

Built to protect your rug

Hand-washed on its own, never like a carpet

Each Afghan rug is washed individually by full immersion at our dedicated Yatala facility, never a truck-mount, never a van shortcut, and never tumbled in a batch washer where a stranger's dye could bleed onto yours. This is the proper clean people mean, not a freshen-up.

Your exact rug back, documented start to finish

We document your rug at pickup and again after cleaning, so the rug that leaves your door is the one that comes home. You see the before and after, and your rug is never run through an industrial batch washer where someone else's dirt or bleeding dye could reach it.

Odour flushed out, then dried properly

Full immersion flushes musty storage smell and pet odour out of the foundation rather than spraying over the top, never a hot van blast over the pile. Then we dry the rug fully so it returns neutral and ready to lay down, not damp and musty.

Honest assessment, fringe care, real guarantee

We inspect first and tell you what is realistic before we start, tidy loose fringe or binding at the same time on request, and stand behind the work with a free re-wash guarantee on top of your Australian Consumer Law rights. Non-toxic, pet and child safe throughout.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
Ends back on your floor, fresh and fully dry
Stage 4 of 7Immersion washHand-washed by full immersion, never steam-cleaned
Step6Your rug is hand-washed by full immersion in a controlled bath, never steam-cleaned. Water reaches through to the base of the rug, where pet urine and old smells sit, so odour is lifted at its source, not masked.
Step7Light rotary agitation, a gentle rotating movement through the wash water, lifts years of ground-in grime from deep in the pile without the harsh scrubbing that can fray wool or silk. Gentle enough for hand-knotted and Persian rugs.
Step8The dirty water, loosened soil and dissolved pet residue are drawn fully back out of the rug rather than left to dry in the fibres. What comes out is the grey water a surface clean never touches.
Step9A controlled rinse flushes the cleaning solution back out, leaving a low-residue finish. No sticky film to attract new dirt, and a rug that is safe for the kids and the dog to sprawl on again.

Standard turnaround 7 days door to door, or 48-hour service on request.

29 yrs
Specialist experience
7-Day
Standard turnaround, 48hr on request
Free
Pickup & delivery
100%
Insured & guaranteed
What we clean & repair

One specialist for every kind of rug

From hand-knotted heirlooms to everyday wool, plus odour, stain, protection and repair work, all under one roof.

Persian & Oriental

Hand-knotted heirlooms, dye-tested and gently immersion-washed to protect natural fibres and colours.

Wool & Silk

Fibre-correct, lanolin-safe washing that cleans deeply without stripping or felting delicate pile.

Mould & Odour

Deep treatment that reaches the backing to clear musty smells, damp and mould at the source.

Pet Stains & Urine

Full-immersion removal that lifts odour and staining from the whole rug, not just the surface.

Stain Protection

An optional fibre guard applied after washing to help your rug resist spills and stay cleaner longer.

Repairs & Fringing

Edges re-bound, fringes restored and moth or wear damage repaired by experienced hands.

A friendly Premier Rug Cleaning technician in uniform
About Premier

29 years. One thing, done properly.

For 29 years Premier Rug Cleaning has done one thing properly: washing rugs, not carpets. Our IICRC-certified technicians collect your rug from your Toowoomba door, hand-wash it by full immersion at our dedicated Yatala facility, and return it fresh, neutral and fully dry, with your exact rug tracked from pickup to delivery. Free pickup and delivery, fully insured, a real person on the phone, and a live 4.9 rating from 10,413 reviews behind every job.

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Get my free quote
Local & trusted

Free door-to-door rug cleaning across Toowoomba

Pets, kids and everyday life are hard on a good rug. Our own van does the heavy lifting, both ways.

The Premier Rug Cleaning pickup and delivery van

We collect from homes right across Toowoomba, clean your rug at our facility, and deliver it back fresh and fully dry. Free pickup and delivery, every time, with a real person on the end of the phone.

ToowoombaHighfieldsWestbrookMiddle RidgeRangevilleNewtownWilsontonCentenary HeightsGlenvale
Map of Toowoomba
What our customers say

Real words from real customers

Rated 4.9 ★ from 10,413 customersacross South East QLD and Northern NSW. Collected directly from our customers after every clean, and the count updates automatically as new reviews come in.

on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Real people, real rugs

See the team in action on Instagram

Follow @premier_rug_cleaning for behind-the-scenes reels from the drivers, cleaners and team who care for your rug.

Good to know

Common questions

How do I clean my Afghan rug, can I just do it myself at home?

We would gently steer you away from DIY on a hand-knotted Afghan rug. Supermarket shampoo, vinegar or a hired steam machine only reach the surface, can set a stain and risk both the lanolin in the wool and the natural vegetable dyes. Many people call us after a home attempt has spread a mark. A proper clean means full hand immersion where the whole rug is washed, rinsed and dried correctly. Leave a rug like this to a specialist rather than risk it on the lounge floor.

How do you wash a vintage Afghan rug without damaging it?

Carefully, and never with a one-size process. We hand-wash by full immersion using gentle, non-toxic, wool-safe products rather than a hot steam blast or harsh chemicals, so the lanolin in the wool and the natural vegetable dyes are protected. Older rugs that have not been cleaned in years hold a surprising amount of foundation dust, so we flush it out gently and dry the rug fully so the backing stays sound and lies flat again.

Should you steam clean a Persian or Afghan rug?

No, not the way a carpet cleaner does. Truck-mount steam extraction is built for synthetic wall-to-wall carpet, and on a hand-knotted rug that heat can drive the vegetable dyes and dry out the wool, while only freshening the surface rather than cleaning deep. A genuine clean for a Persian or Afghan rug is full immersion by hand at a dedicated facility, which is exactly what we do at Yatala, never in a van.

It came out of storage smelling musty and a pet has had an accident. Will the smell really go, or just get masked?

We treat odour at the source. Full immersion flushes musty storage smell and pet urine out of the foundation rather than spraying something over the top that returns once the rug dries, then we dry it properly so it comes back neutral, not damp. We use non-toxic, pet and child safe products. If old or repeated accidents have caused permanent staining, we will tell you honestly at assessment rather than promise something we cannot deliver.

How much does professional Afghan rug cleaning cost, and is it worth it?

We quote by size, fibre and condition rather than a flat price, because a hand-knotted Afghan rug is not a one-size job, and you get that honest guidance at a free assessment before any water touches the pile. Embedded grit and red dust cut wool fibres over time, so a proper wash every few years protects the rug and what it is worth. At $20 off every additional rug in the same booking, doing several at once costs less per rug.

Book your free Afghan rug pickup in Toowoomba

Start with no risk and no run down the range. Our vans visit Toowoomba on set days every week, so pickup and delivery is genuinely free with no travel charge, and we inspect and assess your rug with honest guidance before any water touches the pile. You get individual immersion hand-washing at Yatala, dye testing, controlled drying so it returns neutral, and a free re-wash guarantee. Standard turnaround is 7 days door to door, or 48 hours on request at an additional cost. Call Premier Rug Cleaning on 1800 655 949. Save $20 on every additional rug in the same booking.

No obligation Free pickup & delivery Non-toxic & pet-safe free re-wash guarantee

Our vans visit Toowoomba on set days each week. Book now to catch this week’s run.

Ready when you are

Ready to bring your rug back to life?

Get your free, no-obligation quote. Free pickup and delivery across Toowoomba. We reply the next business day, or the same day if you send it early.

Rug cleaning from $150

Every rug quoted by size, fibre and condition before any work starts

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.
Want stain protection? Mention it in Comments — it’s 50% off until 31 October.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

Free Pickup & DeliveryAcross SE QLD & Northern NSW
IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM
Call now Get my free quote