Afghan Rug Cleaning BrisbaneSpecialist hand-wash, collected free in Brisbane

Your Afghan rug back at your Brisbane door soft, colour-true and smelling neutral, washed gently by hand and never treated like a carpet.

  • Hand-washed on its own, never tumbled in a batch machine
  • Inspected and dye-tested first, with an honest assessment before any water touches it
  • Free Brisbane pickup and delivery, vans on set days
  • 4.9 from 10,413 reviews, 29 years rug-only, IICRC-certified and insured
Prefer to talk? Call 1800 655 949 · 8:30am to 4:30pm
Our vans are in Brisbane on set days each week. Book to catch this week’s run.
Rated 4.9 · 10,413 customer reviews

Get your free quote

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

Rated 4.9 IICRC certified free re-wash guarantee
IICRC Certified FirmIICRC Certified Firm
4.9
Rated 4.9 stars10,413 customer reviews
48-hr
Re-wash guaranteefree, no quibble
Fully InsuredFully Insured
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Rug specialists, not carpet cleaners

Why an Afghan rug needs a specialist, not a general carpet cleaner

You do not want your hand-knotted Afghan treated like a carpet, and you are right to worry. It is knotted from lanolin-rich wool and coloured with natural vegetable dyes, so it needs a proper wash, not the surface freshen-up a steam machine gives wall-to-wall carpet. Owners who have tried it say a steam clean only freshened the rug rather than truly cleaning it, because hot extraction reaches the top of the pile while the dust, grit and stale storage smell sit deep in the foundation and come straight back. Harsh supermarket chemistry and high heat make it worse, stripping the wool's natural oils and shifting those vegetable dyes for good. On an heirloom, where condition is the whole value, the wrong wash quietly undoes it.

 
In-home / van clean
Premier facility wash
Where it is cleaned
Sprayed where it lies, in your home
Full immersion bath at our facility
Water and drying
Left damp in the pile for days
Controlled rinse, dried with airflow
Dye and shrinkage
Heat and over-wetting risk both
Dye-tested and controlled, no shrinkage
Pet urine in the backing
Surface spray never reaches it
Immersion reaches the whole rug
The risk

A carpet cleaner with a van can ruin a fine rug

One-size-fits-all carpet machines are the number one cause of rug damage. Here is exactly what goes wrong.

Vegetable dyes that runHarsh chemistry and a hot blast can bleed natural vegetable dyes into one another, leaving muddy patches and colour bleed that no later wash can pull back out.
Fringe frayed by a machineThe hand-knotted fringe and binding are part of the weave. A careless machine snags and shreds them, leaving the edges frayed and catching underfoot instead of cleaned and tidied by hand.
Over-wetting that shrinks and feltsSoaked and left to sit, lanolin-rich wool shrinks and the foundation buckles. A rug that is never dried properly comes back with that damp, musty smell and can felt stiff and uneven.
Lost or swapped off-siteTumbled in an industrial batch with strangers' rugs and no tag, an irreplaceable heirloom can come back the wrong one, or not at all.

Don't risk a one-size-fits-all clean on a rug you love

Get my free quote
“I was mainly worried about the fibres, not just the thin fringe. Our vacuum had pulled at the thin fringe on the Afghan rug. The fringe no longer catches your eye for the wrong reason.”
Amy Wong · Toowong · customer review
Real wash, our facility
The Premier difference

Specialist care, not a quick spray

Your rug is collected and brought to our dedicated washing facility, where it is hand-assessed and cleaned by fibre, then dried under control. A deep, safe clean that protects the rug you love, backed by 29 years and a free re-wash guarantee.

Why Premier

Built to protect your rug

Hand-washed individually, never a batch machine

Each Afghan rug is fully immersion hand-washed on its own at our dedicated Yatala facility, never truck-mount steamed, never done in your home and never tumbled in a shared batch washer with anyone else's rug. It is a proper wash, the kind a carpet cleaner cannot do.

Inspected and dye-tested, with honest advice first

Our IICRC-certified technicians wash rugs only, so they know hand-knotted, natural-dye tribal wool. We inspect and colour-fastness test before any water touches it, then tell you honestly what is realistic, even when that means a rug is not worth cleaning.

Odour flushed at the source, then dried properly

We flush the whole rug by full immersion with non-toxic, pet and child safe products to lift storage musk and pet urine from the foundation rather than mask it, then dry it under controlled conditions so it comes back neutral and ready to lay down, never damp.

Tagged at pickup, insured and guaranteed

Free pickup and delivery across Brisbane on set days each week, your rug tagged at the door so the exact rug comes home, full insurance and a free re-wash guarantee on top of your Australian Consumer Law rights. Sending an irreplaceable piece never feels like a gamble.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at a time that suits you, at no charge
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door at a time that suits you, fresh, fully dry and ready to walk on
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request.

0 yrs
Specialist experience
7-Day
Standard turnaround, 48hr on request
Free
Pickup & delivery
100%
Insured & guaranteed
What we clean & repair

One specialist for every kind of rug

From hand-knotted heirlooms to everyday wool, plus odour, stain, protection and repair work, all under one roof.

Persian & Oriental

Hand-knotted heirlooms, dye-tested and gently immersion-washed to protect natural fibres and colours.

Wool & Silk

Fibre-correct, lanolin-safe washing that cleans deeply without stripping or felting delicate pile.

Mould & Odour

Deep treatment that reaches the backing to clear musty smells, damp and mould at the source.

Pet Stains & Urine

Full-immersion removal that lifts odour and staining from the whole rug, not just the surface.

Stain Protection

An optional fibre guard applied after washing to help your rug resist spills and stay cleaner longer.

Repairs & Fringing

Edges re-bound, fringes restored and moth or wear damage repaired by experienced hands.

A friendly Premier Rug Cleaning technician in uniform
About Premier

29 years. One thing, done properly.

For 29 years Premier Rug Cleaning has done one thing properly: washing rugs, not carpets. Our IICRC-certified technicians collect your rug from your Brisbane door, hand-wash it by full immersion at our dedicated Yatala facility, never in a van, and return that exact rug fresh and fully dry. We are fully insured with a real person on the phone, and our 4.9 rating from 10,413 reviews comes from owners who wanted an heirloom treated gently, not over-cleaned.

Real rugs, real results

See the difference a proper wash makes

Real customer rugs, cleaned at our facility. Drag the slider to reveal the before and after.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Wool floral rug: years of ground-in soil and traffic lifted, the colours brought back.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Patterned rug: dulled, soiled pile deep-cleaned so the design reads crisp again.

Rug after professional cleaning
Rug before cleaning
BeforeAfter

Tribal rug: staining and grime washed out, the reds and golds restored.

Want your rug looking like this again?

Get my free quote
Local & trusted

Free door-to-door rug cleaning across Brisbane

Pets, kids and everyday life are hard on a good rug. Our own van does the heavy lifting, both ways.

The Premier Rug Cleaning pickup and delivery van

We collect from homes right across Brisbane, clean your rug at our facility, and deliver it back fresh and fully dry. Free pickup and delivery, every time, with a real person on the end of the phone.

BrisbaneAscotNew FarmPaddingtonBulimbaHawthorneClayfieldIndooroopillyChelmer
Map of Brisbane
How pricing works

Our simple booking process

From your first enquiry to your rug back at your door, here is exactly how it works.

1
You enquire

Send the quick form or call us. Form enquiries get a call back the next business day, or the same day if you send it early. Call in office hours and you speak to a real person on the spot.

2
We quote your rug

We talk through the size, fibre and condition of your rug, then send you a clear, no-obligation custom quote.

3
Accept and book

Happy with your quote? We book you in and schedule a free pickup on a date that suits you.

4
Pickup and inspect

We collect your rug and our IICRC-certified technician confirms the size, fibre and condition at our facility. If anything changes, we call you first.

5
Washed and delivered

Our delivery vans run through your service area every week, so your rug comes back hand-washed, fresh and fully dry.

How your custom quote works

Every rug is priced individually by size, fibre and condition. You see your exact price before any work begins, pickup and delivery are free, and every additional rug in the same booking is $20 off.

Size

We measure your rug, so larger pieces are priced fairly and smaller rugs cost less.

+
Fibre

Wool, silk, synthetic or handmade, each fibre needs a different process and is priced accordingly.

+
Condition

Stains, odour and wear are assessed up front, so you only pay for the treatment your rug needs.

Your free, no-obligation quoteNo surprise bills · free pickup & delivery included
What our customers say

Real words from real customers

Rated 4.9 from 10,413 customersacross South East QLD and Northern NSW. Collected directly from our customers after every clean, and the count updates automatically as new reviews come in.

on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Real people, real rugs

See the team in action on Instagram

Follow @premier_rug_cleaning for behind-the-scenes reels from the drivers, cleaners and team who care for your rug.

Good to know

Common questions

How do I clean my Afghan rug myself?

Keep it gentle. Vacuum on a low setting without a beater bar, and blot spills straight away with cool water and a clean cloth, working in from the edge. Avoid supermarket carpet shampoo, steam machines and harsh stain removers, because the chemistry and heat strip the wool's natural oils and can shift the vegetable dyes permanently. For a real clean of a hand-knotted Afghan, leave the full wash to a specialist. We inspect first and tell you honestly what is realistic.

How do you wash a vintage Afghan rug safely?

We never treat it like a carpet. Each vintage Afghan is inspected and colour-fastness tested, then fully immersion hand-washed on its own at our Yatala facility in gentle, temperature-controlled water, never a hot blast. We flush grit and odour from the foundation, tidy the fringe and binding by hand, then dry it under controlled conditions so it returns refreshed, not over-cleaned. You are welcome to ask about our process before you commit anything.

Should you steam clean an Afghan or Persian rug?

We would not, and owners who have tried it tell us the same. Hot-water steam extraction only reaches the top of the pile, so it freshens the surface while the dust and stale smell deep in the foundation stay put and return within weeks. The heat can also dull the wool and move the natural dyes. A full immersion hand wash reaches the whole rug, which is the only way to truly clean a hand-knotted piece rather than skim it.

Can you get the musty storage smell and pet odour out for good?

Yes, because we treat where it actually lives. Old storage musk and pet urine soak into the foundation, not just the pile, so spot-spraying or steaming only hides them for a couple of weeks. We fully immerse and hand-wash the whole rug with non-toxic, pet and child safe products to flush the odour at the source, then dry it properly so it comes back fresh and neutral, never damp or musty. It is backed by our free re-wash guarantee.

I work full time. How does free Brisbane pickup work, and is my rug safe off-site?

Our vans visit each Brisbane area on set days every week, so we book a collection that suits you, tag your rug at the door and return that exact rug once it is washed and fully dry, so you never lug it anywhere. Standard turnaround is 7 days door to door, with 48-hour service on request at an additional cost. Everything is covered by full insurance and our free re-wash guarantee, and the fringe is tidied by hand rather than left catching underfoot.

Book your free rug collection today

Book a free, no-obligation quote and we will arrange free pickup and delivery anywhere in Brisbane, with vans on set days each week and 48-hour service on request at an additional cost. We tag your rug at the door so the exact piece comes home, inspect and colour-fastness test it, hand-wash it individually at Yatala, then return it fresh, fully dry and tidied at the fringe, all backed by full insurance and our free re-wash guarantee. Whether it was brought back from Afghanistan, gifted or passed down, it is in IICRC-certified hands. Call 1800 655 949. Bringing more than one rug? Save $20 on every additional rug in the same booking.

No obligation Free pickup & delivery Non-toxic & pet-safe free re-wash guarantee

Our vans visit Brisbane on set days each week. Book now to catch this week’s run.

Ready when you are

Ready to bring your rug back to life?

Get your free, no-obligation quote. Free pickup and delivery across Brisbane. We reply the next business day, or the same day if you send it early.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Faster by phone · call 1800 655 949 and speak to a real person

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.